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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.4
438 Reviews

438 Reviews of Herb Chambers Toyota of Boston - Service Center

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August 01, 2017

Herb Chambers Toyota of Boston Brought my Toyota Camry in for service. The Herb Chambers team did a great job getting me in and out in no time. This dealership had the most compteta More

by CR.Medico@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your service feedback. I'm so pleased to hear that we delivered a 5-star experience. If any questions arise or if you need any future assistance, please don't hesitate to contact us. Best, Howie Reske, General Manager

July 27, 2017

I went to get my car service and Sean was very kind and frie The service was excellent and the advisor was very patient and very detailed. I like the amenities offered to the customers and the phone call receive More

by Mèsi88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much for sharing this with us! We're so glad that you had such an enjoyable visit with Sean. We appreciate your comments and we look forward to seeing you in the future. Best, Howie Reske, General Manager

July 23, 2017

Excellent maintenance service Steve was very helpful and so very nice to talk to. Work was done in a short time while I waited in the lounge. I was out of there in no time at all. More

by AG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
Jul 26, 2017 -

Herb Chambers Toyota of Boston responded

On behalf of all the team here at Herb Chambers Toyota of Boston, I would like to thank you for choosing us for your automotive needs. It is truly a pleasure for us to learn that you enjoyed your visit here with Steve. We value your business and we hope to see you again. Kind Regards, Howie Reske, General Manager

July 22, 2017

Maintenance service Toyota RAV4 Excellent service from Michelle, he explained very nice options available and called later to inform me that they fixed the loose position of the whee More

by arman2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamisha Paul
Jul 26, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! We truly value your business and hope to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

July 19, 2017

Excellent customer service by Steven Steven from the service department was excellent. Michael From the Service Department was exceptional as usual. I have observed majority of the cust More

by ALLIE S SACCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven and Michael
Jul 19, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Allie, for your thoughtful post. We are so happy to know that you enjoyed working with Steven and Michael! They are both such assets to this team. We appreciate your business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, Howie Reske, General Manager

July 19, 2017

Honest and efficient service I've always had great experiences at your dealership. Employees have been very honest and always proposed repairs that are completely necessary. I wil More

by jfkeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 19, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your feedback with us! I'm so pleased to hear that Daniel and Gary have been great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Howie Reske, General Manager

July 18, 2017

Nice quick and fast Oil Change I have been going to the Toyota Dealership in Brighton since its more convenient and close to me even though I bought my car in Lynn. The service peo More

by soleperu77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shamika (spelling?)
Jul 19, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! Our employees truly are something special and we're thrilled to hear that Tamisha made your visit enjoyable. Thank you for the five stars and for your business. Best, Howie Reske, General Manager

July 18, 2017

Good service, friendly attitude. The only possible hope is if you could open the door a few minutes earlier before 7 am. Customers may arrive within 5 minutes before 7 am. I saw 6 car More

by TOYOA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for your suggestion! I will review this with our team. We appreciate your business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, Howie Reske, General Manager

April 28, 2017

Excellent service team My experience with Herb Chambers Toyota was this: Last December I went there for the first time - I wanted to see live for the first time the new Priu More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn, Michael from Service Department, Doug Courchesne, Kenny Leung
Apr 28, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Chris! We value our guests’ feedback and I know our crew will appreciate your encouraging words. On behalf of our entire team here in Allston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske, General Manager

April 10, 2017

Superb experience with Service Dept. Hello, I just wanted to comment on the outstanding service experience that I had recently with Mr. Gary Francois at the Herb Chambers Toyota dealeeshi More

by Patr!ots16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Gary. He is a valuable member of our team. We trust your PriusC issues were addressed, and please let us know if we can assist you again in the future. Best, Howie Reske, General Manager