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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.9
506 Reviews

506 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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March 11, 2024

Great service. Don was wonderful. The service was quick. And the car was nice and clean when I picked it up. More

by Sscbj@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Batten
Mar 12, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're glad to know you had a great experience with Don and the rest of our team at Herb Chambers Volvo Cars Norwood. It's always wonderful hearing that your car was returned clean and in good time! Thanks for sharing your feedback.

March 11, 2024

Mr. Paul Dixon is Great 👍 😊Greatest customer service guy.He looked at the problem and came to me and said fuel pipe needs to be replaced and we have to order part will take two to three days. Also he re More

by Dealer Rater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Alessi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Mar 12, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're so glad to know that Paul was able to provide you with such excellent service at Herb Chambers Volvo Cars Norwood! It's great hearing how he eased your worries. Thanks for sharing this experience, we appreciate it!

March 08, 2024

Honest and upfront about the work that needed to be done. Communicated throughout the appraisal and work . More

by cillacollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

cillacollins responded

Colin Ayers gets A+ in Customer Service.

Mar 08, 2024 -

Herb Chambers Volvo Cars Norwood responded

Thanks for sharing your experience! Colin & the team appreciate your support and hope to serve you again in the future! - Herb Chambers Volvo Cars Norwood

February 28, 2024

Fantastic as always. Great service. The technicians are terrific. I was taken right on time. More

by Trishmblomquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Herb Chambers Volvo Cars Norwood responded

This is great to hear, Trish! Thank you for being a valued Herb Chambers Volvo Cars Norwood customer!

February 25, 2024

Scheduled my 90k mile service. Paul Dixon checked me in. True professional. Went over service and asked if I had any other concerns. Had me in a loaner and out the door. Fast and e More

by Johnfrancismorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Herb Chambers Volvo Cars Norwood responded

John, we're glad to know Paul provided you with such a thorough and efficient service experience at Herb Chambers Volvo Cars Norwood. We aim for every customer to feel valued! Enjoy your freshly serviced vehicle.

February 25, 2024

Paul was really wonderful! Very understanding and knowledgeable about my car issue. Nice guy! Great experience! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Herb Chambers Volvo Cars Norwood responded

Hi Lisa! We're glad to know that Paul was able to assist you with your car issue at Herb Chambers Volvo Cars Norwood. Thanks for sharing your positive experience!

February 17, 2024

I have never been anything other than very pleased with the service and advice from this group - we swear by them More

by moe9817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're so glad to know you've had consistently positive experiences with our team at Herb Chambers Volvo Cars Norwood. We truly appreciate your trust and loyalty!

February 16, 2024

Colin Ayers is an excellent Service Manager! He is very professional & he knew exactly what our XC60 needs & took the time to explain it to me. I’ve always gone to Colin for service . He is the More

by pmstickney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're so glad to know that Colin has been providing you with excellent service for your XC60 at Herb Chambers Volvo Cars Norwood. We appreciate the positive feedback and will be sure to pass along your kind words!

February 14, 2024

Never a bad experience with the service department at Chambers volvo in norwood. Paul is excellent, straight to the point and personable. The warranty experience is as easy as can be. The advisors wor More

by Jcat009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Herb Chambers Volvo Cars Norwood responded

We're delighted to know that you've consistently had positive experiences with our service department at Herb Chambers Volvo Cars Norwood. It's great to see Paul and the team are providing excellent communication and efficient services. We appreciate your feedback!

February 10, 2024

The best Volvo car dealer near me. They are the only place that can fixed the problem that my car has. More

by OMeara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Herb Chambers Volvo Cars Norwood responded

OMeara, we're glad to know that our team at Herb Chambers Volvo Cars Norwood was able to help with your car issues. Thanks for trusting us and sharing this positive review! Safe travels!