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Heritage Ford
South Burlington, VT
1,774 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,774 reviews
November 16, 2016
Amazing Team People were very friendly and experiences were wonderful. Introduced things well so that I could have a perfect idea about my car as I drove home. People were very friendly and experiences were wonderful. Introduced things well so that I could have a perfect idea about my car as I drove home. More
by CarFan
Employees Worked With
Chad Tobin, Dave Sturgeon
Helpful November 16, 2016
Oil change - tire rotation As I have limited time to spend for truck service, due to work requirements, I'm thankful that Heritage Ford got me in and out quickly for my service As I have limited time to spend for truck service, due to work requirements, I'm thankful that Heritage Ford got me in and out quickly for my service appointment - as I requested. Thanks to Shawn for your help. More
by reg
Employees Worked With
Shawn Clifford
November 10, 2016
Second to none! As always, service and quality second to none at Heritage Ford Service. Mike and the crew never cease to amaze at the lengths they will go for custome As always, service and quality second to none at Heritage Ford Service. Mike and the crew never cease to amaze at the lengths they will go for customer satisfaction. Thanks for another job well done! More
by Andrew King
November 03, 2016
Wonderful people Kevin and Abby were great! Kevin sat down with me, listened and knew what I wanted for a car. He got me just what I was looking for! He was patien Kevin and Abby were great! Kevin sat down with me, listened and knew what I wanted for a car. He got me just what I was looking for! He was patient with me and not overly pushy like many salesmen can be! Abby was extremely helpful by walking me through all the financial paperwork and explained everything! More
by Lindsay
October 28, 2016
Review This is a lot to ask from a satisfied customer. Four stars says it all. Dave was honest and sincere to deal with. Bill Kinzie This is a lot to ask from a satisfied customer. Four stars says it all. Dave was honest and sincere to deal with. Bill Kinzie More
by Auto123
Employees Worked With
Dave Sturgeon
October 27, 2016
Great experience! Dave Strugeon was great to work with and answered every question. He stayed late and has followed up on my satisfaction of my purchase. Overall a grea Dave Strugeon was great to work with and answered every question. He stayed late and has followed up on my satisfaction of my purchase. Overall a great experience1 More
by G. Scott
Employees Worked With
Dave Sturgeon
October 27, 2016
Outstanding Customer Service Katie was my customer rep for service I had done on my truck. She went above and beyond to make sure the experience I had with the service team was e Katie was my customer rep for service I had done on my truck. She went above and beyond to make sure the experience I had with the service team was exceptional. She contacted me when she told me she would and any update she found out on my truck was relayed in a prompt and courteous manner. Keep up the great work Katie! I cannot comment on the price due to my ESP covered the repairs. More
by Michael Fath
Employees Worked With
Katie Smith
October 26, 2016
Would highly recommend Dave and Heritage Dave went above and beyond accommodating my schedule. He stayed late (8:45pm) so I could leave in my new truck that night. Not once did Dave or Abby m Dave went above and beyond accommodating my schedule. He stayed late (8:45pm) so I could leave in my new truck that night. Not once did Dave or Abby make me feel like I was holding them up. Dave has also checked in multiple times just to see how things are. He's a great salesman and I would highly recommend both Dave and Heritage to anyone interested in purchasing a vehicle. More
by Lrroberts
October 26, 2016
Leasing a Focus and Escape Dave was very helpful and knowledgeable when both my son and I decided to lease versus buy a car. He made sure we understood all the terms of our leas Dave was very helpful and knowledgeable when both my son and I decided to lease versus buy a car. He made sure we understood all the terms of our lease. His follow up afterwards was appreciated, he made sure we didn't have any questions or concerns with our cars. We will be back to see him when our lease is up. More
by Lovemycar
October 25, 2016
Love our new "surprise" purchase Dave and everyone else at Heritage were wonderful to work with. We were not planning on buying a car that day but we ended up coming home with a new E Dave and everyone else at Heritage were wonderful to work with. We were not planning on buying a car that day but we ended up coming home with a new Escape. They met our budget needs and were great to work with. We will be back. More
by Susan Colburn
Employees Worked With
Chad Tobin, Dave Sturgeon
