Heritage Ford

Excellent customer service. Process was very quick and stress free. I'm very satisfied with my experience and would highly recommend this dealership to friends and family. stress free. I'm very satisfied with my experience and would highly recommend this dealership to friends and family. More

After a horrible experience with another dealership I was incredibly pleased with Chad and the team at Heritage. So helpful, friendly and thorough. I will definitely be back for my next vehicle! incredibly pleased with Chad and the team at Heritage. So helpful, friendly and thorough. I will definitely be back for my next vehicle! More

an all around pleasure to work with Bill in sales and Steve L in finance .I will definately give heritage a shot at my next vehicle purchase Steve L in finance .I will definately give heritage a shot at my next vehicle purchase More

We stopped in on a Saturday to lease our second Ford vehicle. We had previously worked with Charlie and Steve and wanted to make sure we worked with them again. As a matter of fact, before we left our vehicle. We had previously worked with Charlie and Steve and wanted to make sure we worked with them again. As a matter of fact, before we left our home, my wife said, "We are not working with anyone except Charlie." I wholeheartedly agreed. It's hard to find a salesman that is not pushy, listens to what your needs are and makes things happen quickly. Steve worked with us in both instances as well. He was friendly, explained things and answered all of our financing questions. We have referred several people to Heritage and told them to specifically ask for Charlie. All of them came back with new vehicles and are very happy. We are actually looking forward to having our leases expire so that we can work with this great team again. Steven and Pam More

To me, Heritage Ford in Burlington , VT is the #1 car dealership in the USA!! I was recently reflecting on my experiences here and how I wish my latest car dealings had been back in VT again! Oh how I mi dealership in the USA!! I was recently reflecting on my experiences here and how I wish my latest car dealings had been back in VT again! Oh how I miss you guys! It was about 4 yrs ago when I leased a Ford Fusion 2010 from you, and since then, I have moved to NYC, in the Bronx. I went to turn my car in there after the lease was up and before I knew it, they had bought it from Ford Credit and sold it back to me!! They made me feel like they were fixing my credit score and that they couldn't just take the car back. Lies,lies, lies. It gets worse...anyway...I think I will only deal with the good people at Heritage Ford in Burlington, VT for the rest of my life!!!! Love you guys. Sincerely, Carolyn More

After having a rough experience with another local dealership, I found myself at Heritage Ford. I had just sold my current vehicle and was supposed to be buying another when after making a deposit, su dealership, I found myself at Heritage Ford. I had just sold my current vehicle and was supposed to be buying another when after making a deposit, suddenly there weren't any vehicles available anymore. I found myself car-less and in a rush to find something else I'd be happy with. The first person I interacted with was Charlie. He was extremely friendly, informative, and helped me figure out that what I knew I liked, and what I thought I wanted, wouldn't help or make me as happy as what I wanted. I left having my faith restored in dealership sales. Although I purchased a used vehicle, I was not treated any differently than the other people buying new vehicles. Charlie was absolutely wonderful. I can't stop raving about him. Steve Connors was nice to talk to and helped me get to the payment I wanted while filling out the finance information. I was surprised at how well Steve worked, even with his hand in a cast! Corey went out of his way to stop by and talk to my husband and I while Charlie was gone prepping the car. He offered short, but nice conversation to help us pass the time. Everyone we interacted with at Heritage was wonderful, and I will most definitely be back in the future. More

Charlie was excellent. Our original intent was to buy a used car for our oldest son and ended up buying 2 cars from Charlie. This is our second time working with Charlie and we will keep coming back. Ev used car for our oldest son and ended up buying 2 cars from Charlie. This is our second time working with Charlie and we will keep coming back. Even though he was busy with several other customers at the same time we never felt neglected or unimportant! Steven Lehr was excellent as well. Thank you Charlie and Steve for making this such a fun experience!!!! See you soon! More

Good buying experience. Dave did a good job of finding the trucks on the lot and on order with the options i wanted. Heritage will negotiate and do deals if you do some legwork, and they are professional the trucks on the lot and on order with the options i wanted. Heritage will negotiate and do deals if you do some legwork, and they are professional, none of the classic car salesman stunts. This is the 4th vehicle I have bought there. More

a very proffesional attitude, job well done. and all in a timely manor ,thank you.I would recommend David Frink as a very good salesman. timely manor ,thank you.I would recommend David Frink as a very good salesman. More

I found myself in the market to purchase a car quickly after my old Toyota finally gave out and I was dreading the shopping experience. I am so grateful I stopped in at Heritage Ford!! Corey Dillon made after my old Toyota finally gave out and I was dreading the shopping experience. I am so grateful I stopped in at Heritage Ford!! Corey Dillon made the whole transaction a lot of fun, he is very knowledgeable and was so helpful with the decision making process. He was also very patient when I cancelled on him one day, only to stop in without warning the next day, very flexible! He also offered to go all the way to St. Albans to pick up my trade, he went out of his way to be accomodating and that is very much appreciated. I met Skip when it was time to discuss pricing, he was very pleasant and straightforward. Steve Connors was great as well, we wrapped up the deal close to closing time but he was so patient and also straightforward when it came to financing. I stopped by the service dept. when it was discovered my radio antennae was missing; the problem was remedied in less than 10 minutes, service was phenomenal to say the least. Thanks to all at Heritage Ford for a truly enjoyable, stress free experience! More