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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
96 Reviews

96 Reviews of Heritage GMC Buick - Service Center

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June 07, 2024

You are definitely family when you do business here. Whether you’re buying new. preowned or going to the service department you will never find this kind of five star EXCELLENCE⭐️⭐️⭐️⭐️⭐️ More

by tammyswigert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin DeRossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Retta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Stovall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Waara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daylan
June 07, 2024

I love Heritage GMC. My first service experience was great & they got me in & out! More

by Chanda Ponds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Waara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Very nice staff. I appreciate them getting my car in and fixed in a timely manner More

by fuller.wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Great service! !!! Oil change and tire rotation Done in a timely manner wil be back again!!!! More

by DRHOGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Hogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Resolved issues fairly and quickly. Service was timely. Thank you for the good service. Appreciate it. More

by ryan.david.arndt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

All good. . great service. Always doing everything to make the service fast just wish they had a car wash for customers.. More

by mcelliott79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Waara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Took my vehicle ahead of scheduled time and was completed ahead of the estimated time. Good experience. More

by NELSONPAT8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
May 31, 2024

After the storm-they were a mess--but still took my Terrain and took care of problem so I would have a vehicle. My service advisor Sam is great! And I appreciate Brad the service manager so much!--Th More

by TOOTHFAIRY121458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad-Service Manager-5 stars
May 29, 2024

Work was completed in a timely manner as promised. They kept me updated regarding the progress of my repairs. More

by wilbanksjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

The first thing I will say, is they need a waiting room where you’re not sitting out in the public people walking back and forwards in front of you. And it took a long time to change the oil and rotate the More

by richman1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Bobo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin DeRossett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macababbad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Gentzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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