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Heritage Toyota

S. Burlington, VT

4.9
3,965 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 3,965 reviews

December 22, 2015

Great Experience! My husband and I both recently leased cars from Heritage and we had an easy and smooth experience. They helped make the process as smooth and efficien More

by Tomiapogact
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Marc Halliday
Dec 23, 2015 -

Heritage Toyota responded

I appreciate you taking the time to submit this detailed review. Glad to hear our sales department was so welcoming. Enjoy your new vehicles! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 22, 2015

Excellent Experience We were apprehensive having dealt with another dealership for our last 3 cars. We met Angus out on the sidewalk and his friendly hello was welcoming. More

by Roger
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Martin, Angus Gunn
Dec 23, 2015 -

Heritage Toyota responded

Roger, Thank you for the lovely review. I'm glad to hear Angus and Jeremy were so helpful. Happy trails! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 21, 2015

Very positive experience. Got everything done in one visit. I had a very positive experience at this Heritage Toyota. They have a large selection of inventory and good prices. Everyone was very helpful. I w More

by peterB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 22, 2015 -

Heritage Toyota responded

Peter, This is a great review! Thank you for posting. Glad to hear your purchasing experience was a positive one. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 21, 2015

excellent experience Love Toyota dealership, and think everyone is helpful and amazing. My experience with Chuck is always wonderful and he always gets things done in a More

by Hayley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Dec 22, 2015 -

Heritage Toyota responded

Hayley, Thank you for your kind words about Chuck and Heritage Toyota Scion. Glad to hear everything went smoothly. Hope you are enjoying your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 21, 2015

Sienna Lease To whom it may concern...I have have leased two vehicles from from Chuck @ Heritage this past year. Earlier this summer was a new Tundra, and more re More

by TundraTundraTundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 21, 2015 -

Heritage Toyota responded

It's great to hear that you keep coming back to Chuck and Heritage Toyota Scion. Thank you for your recommendation! Hope your vehicles are treating you well. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 21, 2015

Friendly, excellent service and knowledgeable staff! Chuck was so helpful and patient as we took our time to decide on a lease. Very knowledgeable and able to answer all of our questions and address any More

by rsolis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Chuck Heingartner
Dec 21, 2015 -

Heritage Toyota responded

rsolis, Another great experience with Chuck! Thank you for posting to DealerRater. It's great to hear that you are enjoying your new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 20, 2015

trying to decide between buying or leasing, new or used car. Chuck Heingartner, went above and beyond to make the car buying experience comfortable and easy. He inspires confidence, and is expert at communicatio More

by ski girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 21, 2015 -

Heritage Toyota responded

ski girl, What a great endorsement of Chuck! Thank you for posting. It is very nice to hear that Chuck provided a stellar purchasing experience. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 20, 2015

Thank you Heritage Toyota! We recently bought a new RAV 4 at Heritage Toyota . Buying a new car has never been my favorite (I like having a new car, but used to dread the actual More

by lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chuck Heingartner, Jeremy Martin
Dec 21, 2015 -

Heritage Toyota responded

Lisa, Wow! Thank you for this wonderful review of Chuck and the rest of the Heritage team. We appreciate you taking the time to share your experience. Enjoy your new Rav4! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 19, 2015

Great Chuck is great. He listened to what we wanted. We were going to have to wait about four weeks for our truck but Chuck found one on the lot and thought More

by bfuller
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Dec 21, 2015 -

Heritage Toyota responded

bfuller, Thank you for your recommendation of Chuck! It's nice to hear how he went above and beyond to get you your truck quickly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 19, 2015

Recall service work Todays service was great and everything went well but I should not of had to go back for service that had been set to be done weeks ago. I made an ap More

by carguy
Recommend Dealer
Yes
Employees Worked With
Tom in service
Dec 21, 2015 -

Heritage Toyota responded

carguy, While I'm happy to hear the the service went well, I was dismayed to learn that the work was not completed in a timely manner. I apologize for that. If you would like to discuss further, please contact me directly at the email address below. Nora Krom Customer Relations Specialist Heritage Automotive Group customerservice@heritagevt.com

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