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Hill Country Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
790 Reviews
Hill Country Honda is a top-rated dealership located in the heart of Texas Hill Country. Our goal is to provide exceptional service and create a memorable car-buying experience for our customers. We offer a wide selection of new and used Honda vehicles and financing and leasing options to fit every budget. Our team is passionate about what they do and dedicated to providing the highest customer service to everyone who walks through our doors. Hill Country Honda es una concesionaria de primer nivel ubicada en el corazón del Texas Hill Country. Nuestra meta es brindar un servicio excepcional y crear una experiencia de compra memorable para nuestros clientes. Ofrecemos una amplia selección de vehículos Honda nuevos y usados, así como opciones de financiamiento y arrendamiento para cada presupuesto. Nuestro equipo es apasionado por lo que hace y se dedica a brindar el más alto nivel de servicio al cliente a todos los que entran por nuestras puertas.
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7338 W Loop 1604 N

San Antonio, TX

78254

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Showing 790 reviews

April 30, 2023

I Appreciate receiving consistent courteous service . I did not purchase my vehicle from this dealer, but it is my preferred service provider. More

by Mooremailbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro
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Jun 08, 2023 -

Hill Country Honda responded

Thank you for leaving such a positive review! We greatly appreciate your kind words and your loyalty as a preferred service provider, even though you didn't purchase your vehicle from us. Providing consistent and courteous service is important to us, and we're glad that we have met your expectations in that regard. We value your trust in us to take care of your vehicle's service needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your feedback, and we look forward to serving you with the same level of excellence and care!

April 30, 2023

Good customer service! Mike was patient, friendly and knowledgeable! Thank you for the experience! I would recommend ! More

by K.james2k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael McGarity
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience with us! We're thrilled that you received good customer service and that Mike provided patient, friendly, and knowledgeable assistance. We strive to provide excellent customer service and are glad we met your expectations. Your recommendation means a lot to us, and we appreciate your trust in our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you and others with the same level of care and expertise!

April 29, 2023

Lack of knowledge, very rude. Didn't want to do my car as it's toyota More

by cherriealvarez50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daisy Alfaro
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Jun 08, 2023 -

Hill Country Honda responded

We're sorry to hear about your negative experience with our staff. We apologize if there was a lack of knowledge and if you encountered any rudeness. We strive to provide excellent customer service and treat all customers with respect, regardless of the make or model of their vehicle. We appreciate your feedback and the opportunity to improve our services. Thank you for bringing this to our attention.

April 29, 2023

Everything went well except when my battery was changed they didn’t clean the posts from the previous battery acid. It wasn’t much but they should have at least wiped it off. I was told it would be an extr More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Jun 08, 2023 -

Hill Country Honda responded

Thank you for bringing this issue to our attention. We apologize for the oversight in not cleaning the battery posts after the battery replacement. It is our responsibility to ensure that all aspects of the service are completed to the highest standards, and we regret that we fell short in this instance. Please know that we take your feedback seriously and will address this matter with our team to prevent similar occurrences in the future. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our services. If you have further questions or concerns, please don't hesitate to contact service@hillcountryhonda.com. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

April 29, 2023

John Melendez and everyone was so helpful and efficient! Buying a car at Hill Country was a good experience. More

by ABRACKEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Medelez, Jose Arevalo
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Jun 08, 2023 -

Hill Country Honda responded

Thank you for sharing your positive experience with us! We're thrilled to hear that John Melendez and our team were helpful and efficient during your car-buying experience. Providing excellent service is a priority for us, and we're glad that we met your expectations. We appreciate your kind words and are delighted to know that buying a car at Hill Country was a good experience for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of care and support!

April 29, 2023

Daisy is exceptional at taking care of the customers needs. Especially my multiple issues recently More

by MYTHREEPAYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip , Daisy Alfaro, Hunter Christianson
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Jun 08, 2023 -

Hill Country Honda responded

Thank you for sharing your positive feedback! We're delighted to hear that Daisy has handled your needs exceptionally, especially during your recent visit with multiple issues. Providing exceptional customer service is important to us, and we're glad that Daisy has consistently met your expectations. We appreciate your kind words and your trust in our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to continuing to serve you with the same level of care and dedication!

April 29, 2023

Hill County Honda has outstanding customer service for maintaining our Honda Pilot. Hunter goes beyond what I would expect for customer satisfaction. Hunter is a valuable asset to your company. More

by Artvanderlip@gmail.com
Recommend Dealer
Yes
Employees Worked With
Hunter Christianson, Hunter Christianson
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Jun 08, 2023 -

Hill Country Honda responded

Thank you for your positive review! We're thrilled to hear that you have experienced outstanding customer service at Hill County Honda for maintaining your Honda Pilot. We greatly appreciate your kind words about Hunter and his commitment to exceeding customer expectations. Providing exceptional customer satisfaction is something we strive for, and it's wonderful to know that Hunter has been a valuable asset in delivering that level of service. We'll be sure to pass along your appreciation to him. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing Hill County Honda, and we look forward to continuing to serve you with the same level of excellence!

April 29, 2023

Professional and courteous. They give realistic time estimates and provide a good atmosphere to wait for repairs. More

by pdennis_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard
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Jun 08, 2023 -

Hill Country Honda responded

Thank you for taking the time to leave such a positive review! We're delighted to hear that you had a professional and courteous experience with us. Providing realistic time estimates is important to us, as we aim to respect our customers' schedules. We're glad to know that you found our waiting area to have a good atmosphere while waiting for repairs. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us, and we look forward to serving you with the same level of professionalism and care!

April 29, 2023

Easy quick and great price. Aaron is very Professional and knowledgeable! Highly recommend Hill Country Honda!! More

by jochecolon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Alfaro, Aaron Soliz
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Jun 08, 2023 -

Hill Country Honda responded

Thank you for leaving such a positive review! We're thrilled to hear that you had an easy and quick experience with us, and that you found our prices to be great. We greatly appreciate your kind words about Aaron, who provided professional and knowledgeable service. We'll be sure to pass along your appreciation to him. Your recommendation means a lot to us, and we're honored to have earned it. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing Hill Country Honda, and we look forward to serving you with the same level of excellence!

April 28, 2023

Very courteous staff and I will only do service there. Staff is trustworthy and they are the main reason I only buy my cars from there. More

by ZALAPA999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Soliz, Benjamin Edwards, Matt Zuniga
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Jun 08, 2023 -

Hill Country Honda responded

Thank you for sharing your positive feedback! We greatly appreciate your kind words about our courteous staff. Providing trustworthy service is a core value for us, and we're delighted to know that our staff's trustworthiness is the main reason you choose to do service and buy cars from our dealership. Your loyalty means a lot to us, and we're honored to be your preferred choice. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your support, and we look forward to continuing to provide you with excellent service and trustworthy experiences!

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