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Hoffman Honda

Canton, CT

4.8
1,770 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,770 reviews

August 01, 2024

I have never given a negative review to my local business but I have to this time. A extremely bad experience. I will write down my long story and update here as soon as I have time. Stay away from this deal More

by Scott Y.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick, Jenny Beauchemin
Aug 06, 2024 -

Hoffman Honda responded

Scott, it's upsetting to hear this feedback, as we strive for excellence. I will reach out so we can address your concerns directly. Thank you, Paul Mandirola - Regional Service Manager Toyota & Honda & Nissan - (860) 658-3570

Aug 06, 2024 -

Scott Y. responded

As promised, I will update here with my long story as soon as I can

July 25, 2024

My service advisor, Isaiah, was friendly, knowledgeable and a pleasure to work with. The waiting area is inviting and comfortable and Isaiah came to give me updates on progress with the work on my car. Suc More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah - Service advisor
Jul 25, 2024 -

Hoffman Honda responded

We're delighted to hear that Isaiah provided such excellent service and made your visit comfortable at Hoffman Honda. Thank you for sharing this positive feedback!

July 12, 2024

Dealership is great like always. Jen is great and thorough, but a copy of my alignment report was not stapled to the other receipt info. May I please have a copy of it mailed to me. More

by cmhjp43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Beauchemin
Jul 14, 2024 -

Hoffman Honda responded

Thanks for the feedback! We're glad to hear you had a great experience with Jen at Hoffman Honda. We'll make sure to get that alignment report mailed out to you promptly.

July 03, 2024

Jen was terrific and efficient as always. Needed the car back quickly before the holiday. Jen and the crew got the job done. More

by pbwalrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Beauchemin
Jul 05, 2024 -

Hoffman Honda responded

We're delighted to hear that Jen and the team at Hoffman Honda were able to assist you efficiently. Thanks for sharing your experience!

June 06, 2024

Knowledgeable representative with a friendly and cheerful demeanor.. Needed repairs and options explained clearly. Worked with us concerning cost. Repairs done in a timely manner. Results excellent. More

by kathleen4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Cortig
Jun 06, 2024 -

Hoffman Honda responded

Kathleen, we're delighted to hear that our team at Hoffman Honda provided you with clear explanations and timely repairs. Thanks for sharing your positive experience - happy driving!

June 03, 2024

I have found that the employees are friendly, courteous and professional. They listen to what you are saying and are willing to work with you. They talk to you, not at you. Very pleased with service the wo More

by Helen B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Corigiano
Jun 03, 2024 -

Hoffman Honda responded

Helen, we're delighted to hear that our team at Hoffman Honda provided you with friendly and professional service. Thanks for sharing your positive experience!

May 29, 2024

My catalytic converter needed to be replaced. Jennifer told me it was still under warranty, I had 108k on my 2015 accord. Truly an honest dealership that looks out for their customers. I would ha More

by Rami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Beauchemin
May 29, 2024 -

Hoffman Honda responded

Rami, we're delighted to hear that Jennifer and our team at Hoffman Honda provided you with such a positive service experience. Thanks for recommending us!

May 26, 2024

Always friendly and helpful. Kristina is the reason I keep returning. The service is excellent More

by Micki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Cortigiano is extremely helpful and friendly
May 28, 2024 -

Hoffman Honda responded

Micki, we are thrilled to hear that Kristina and the Hoffman Honda team have taken excellent care of your service needs. See you next time!

May 07, 2024

Service has always been prompt and efficient. The people are friendly and helpful both in setting up appointments and in explaining what needs to done and confirming that my car is ready to go wh More

by Joanht10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina, Jenny Beauchemin
May 08, 2024 -

Hoffman Honda responded

Joan, we're delighted to know you've had such positive experiences with our service team at Hoffman Honda. We always aim for efficiency and clear communication. Thanks so much for your high rating!

April 03, 2024

The Hoffman Honda service department is the best I’ve ever dealt with. Skilled technicians and super professional and friendly staff. Their excellence will definitely be a factor in where I buy my next v More

by Welshman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina, Jenny Beauchemin
Apr 04, 2024 -

Hoffman Honda responded

We're so glad to know that our service department at Hoffman Honda has left such a positive impression on you! Our team always aims for excellence and professionalism. We are always here to assist with your next vehicle purchase when the time comes!

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