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Honda Cars Of Katy

Katy, TX

3.7
840 Reviews

21001 Katy Freeway

Katy, TX

77450

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Showing 840 reviews

April 14, 2024

Service was great, my salesman was very knowledgeable and candid about the qualities of the vehicle More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Eborka
Apr 15, 2024 -

Honda Cars Of Katy responded

Thank you for taking the time to leave us an awesome review! We really appreciate your kind words and we pride ourselves in providing you with an amazing experience. We’re pleased to see that these standards were met!

April 03, 2024

Great knowledge by your guy in parts Douglas will be back when I need something else More

by egta1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Torres
Apr 04, 2024 -

Honda Cars Of Katy responded

Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you.

April 02, 2024

We worked with Simon Dzenyo and he is the very best. He was very professional and knowledgeable about every aspect of the car buying process. He was willing to listen to what our needs were and went abo More

by gfgreen13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Dzenyo
Apr 03, 2024 -

Honda Cars Of Katy responded

Congrats on the new ride! Thanks for shouting out our team member Simon. It's great to know he helped you have a 5-star experience at Katy Honda! We hope you enjoy every mile in your new ride!

March 29, 2024

We worked with Natalie and she was very friendly and very helpful. I would recommend if you need parts ask for Natalie. More

by Charlessmith72
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie from parts
Mar 29, 2024 -

Honda Cars Of Katy responded

We're glad to know that Natalie was able to assist you with your needs at Katy Honda. We appreciate the recommendation and look forward to serving you again in the future!

February 08, 2024

Terrible service. No, worst than terrible. Found a car online. Called to get availability and details. They then added about $2k to the price for misc dealer fees. The More

by Davercher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robbie Sencota finance manager
Feb 12, 2024 -

Honda Cars Of Katy responded

Hello David, I'm really sorry you're having such a hard time getting assistance from us. This is certainly not the level of service we aim to provide and I apologize for any confusion or frustration caused during this process. We would like an opportunity to make things right, so if you're willing, please reach out directly so that we can discuss further details regarding your situation. I'd love to get this matter resolved for you promptly! Best, Florunteno Fontenot floruntenofontenot@katyhonda.com 832-453-5032 General Manager

February 02, 2024

The Honda dealership is a very nice place the employees there are very nice and professional. More

by jessicalenwill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mose Davis
Feb 05, 2024 -

Honda Cars Of Katy responded

Thank you for taking the time to leave such kind words. We can't wait to serve you again soon here at Katy Honda! Safe travels until next time, Jessica!

January 11, 2024

We felt really well taken care of by Ken Eborka when we went in at the end of our previous lease. He made sure we went home with the perfect car for our family! More

by katemarie17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Eborka
Jan 12, 2024 -

Honda Cars Of Katy responded

Thanks for the positive feedback about our team member Ken! We're happy to hear we've provided multiple satisfactory visits here at Katy Honda. Be sure to reach out to us again for any of your future automotive needs!

January 07, 2024

Honda Cars of Katy is the friendliest dealership I have every dealt with. I had the pleasure of working with Ben Ghazi. He listened to what I was looking for in a car and was prompt in calling me when th More

by D Clarke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Ghazi Wilfredo Suliveras
Jan 08, 2024 -

Honda Cars Of Katy responded

We greatly appreciate the 5-star review! We strive to provide a professional and friendly environment for our customers, so it's great to hear we hit the mark for you! Come back and see us again soon at Honda Cars of Katy!

December 06, 2023

The car was purchased on Friday 10/20/2023. Honda Cars of Katy. I want to express the process, professionalism, and customer satisfaction from day one till now has been very unsatisfactory. More

by ronny_gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony, Fernando, April
Dec 07, 2023 -

Honda Cars Of Katy responded

Hello Ronny, It is regrettable to learn about your dissatisfaction. We always aim for a high level of customer satisfaction and it seems we fell short in this instance. If you're open to discussing this further, please reach out at your earliest convenience so that we can work towards resolving these issues. Best, Florunteno Fontenot floruntenofontenot@katyhonda.com 832-453-5032 General Manager

December 01, 2023

Looked at a 2023 used CRV Hybrid not happy because the car was not fully automatic. Ms. Elena convinced us to come back for a better deal on a 2024 CRV EX-L fully automatic. The next day we went to see M More

by jayluchun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin "Dj" Jackson
Dec 01, 2023 -

Honda Cars Of Katy responded

Thanks for the detailed review! We're thrilled to read about the above and beyond customer service you received from our valued team member. Thank you for presenting us with the opportunity to provide a positive car buying experience. It was a pleasure helping you find the perfect ride for you. See you next time!

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