Honda Cars Of Katy

We received a card in the mail for $7000 off a new car at this dealership. Obviously, car dealerships can be pretty gimmicky, so we called them to ask what the catch was, and what vehicles it applied to. We this dealership. Obviously, car dealerships can be pretty gimmicky, so we called them to ask what the catch was, and what vehicles it applied to. We were speaking to Veronica. I specifically made sure to ask first if it applied to all new cars, then if it applied to the Civic (which is what I was interested) in, and then ran mock numbers, literally saying, "If the Civic costs $18,000, with this card it would be $11,000?" All of these questions received affirmative responses, followed by requests that I come visit them before they closed (we were calling at 7:45 on a Saturday night, and they closed at 9:00) so that we could get started on the processing of the card and looking at the inventory. My mother and I rushed to get ready and speed down to the dealership to meet Veronica at 8:15. She wasn't there. Instead we were greeted by some girl, then an agent came to us. We discussed my budget, and then showed him the card. He quickly said that for the Civic, and most other models, the actual amount off the price is less--in this case, $2500. I was not in the market for a new car generally, but the $7000 would have made it worth my while. The agent went three to get managers, returning ten minutes later each time with apologies and ideas for used cars that I could buy in my budget. I had only because the car-searching process and was not at all interested in looking at used cars, especially when the dealership very clearly lied to us to get us to come there. After thirty minutes of unproductive waiting and talking, my mother and I finally left in disgust. We called afterwards to complain to the management, and eventually got a call back from the manager's manager who at least was courteous enough to admit that Veronica had lied. He tried to sell me on a car even though I'd told him I wasn't interested, and the conversation ended there. I'll be reporting this dealership to the Honda America Headquarters on Monday, but I figure this review might help you avoid dealing with these people like I wish I had. More

was here from 7.40PM-9.40PM in the evening.salesman Jacob seemed to have good technical knowledge.But when negotiation started I showed him the other internet quotes I received by email.The Next thing was th seemed to have good technical knowledge.But when negotiation started I showed him the other internet quotes I received by email.The Next thing was that the supposed GM Hassan came to desk shouting that the quote we gave was an insult to this dealership. I have been in US for more than 6 years and the best thing I found here was the politeness of the people. I am surprised these guys even sell cars to people who do some research to save money. He even said that we made this offer after hours adding to the insult. Why do they have the dealership open after hours if they intend to misbehave with the customers. I live in katy and was asked to come in by the internet manager. Funny thing was that the internet manager told us that why I want to go to other dealerships while living in katy. Will never recommend anyone to go there. More

These people are big time scams. If you ever get ads or gift cards from them don;t fall for it. I recieved a gift card for $7000 off a car and I talked to a lady named Donna. She called me about 6 times a gift cards from them don;t fall for it. I recieved a gift card for $7000 off a car and I talked to a lady named Donna. She called me about 6 times a day for a whole week promising me she will honor that discount. I told her fax me a written statement stating that she will do it and she signed it and faxed it. I was very busy at the time and one day I finally decided to show up. When I got there this lady told me a 28,000 car was 30,000 and then i said okay knock off the 7000. And she dosn't even know how to calculate she knocked it down to 25,000 and I was just like what the heck you guys i knew this was what they were going to do they cant fool me. And then she was saying that discount is only for the honda ridgeline i looked on the back of the card and it clearly said they used that as an example. When she actually read the car some sense knocked into her head. But some people they will try to fool you especially if your senior citizens. I soon went to Gillman Honda and got the same vehicle for $23,500 plus tax title license. It made me real mad because the dealor ship is an hour away from where I reside and they will feed you and give you plenty of candy when you get there. Her manager Anthony pisses me off even more. I will never go to this dealorship again no matter what kind of deal they offer me. And also will not reccommend it to friends. BEWARE you can get way better deals they are complete frauds. More

Try to avoid them. When I was there, I was told that 1) all tires are filled with nitrogen instead of air, price? $299! I told them to refill the tires with air since air has roughly 70% nitrogen. 2) the s all tires are filled with nitrogen instead of air, price? $299! I told them to refill the tires with air since air has roughly 70% nitrogen. 2) the salesman asked me "since you are going to pay over $20k for a new car, will $800 more make any difference to you?". I replied "Is $800 nothing to you?". 3)I was called back for a better price for the 2nd time. When the salesman coming back to me, "Good news" he said and showed one printed page in hand. The OTD price on that page is over $2k more than I was told last time! So they increased $2k price for me during my second visit. I joked with him "can you give me a copy of that?" He said "I am afraid we can't" before I left. When they called me the third time the next day, asking me how I was treated during my visit, I told the lady "stay away from me" and hang the phone. More

I went to them due to receiving "buyback" letter so I could sell them my car. It seemed like a really good deal so I decided to give them a call. After calling them to confirm what the letter stated could sell them my car. It seemed like a really good deal so I decided to give them a call. After calling them to confirm what the letter stated so that I was misreading or confusing the letter, they stated that I could sell them my car (not trade in) at 100% MSRP when I bought the car minus the mileage (@ .15/mile) thing, but when I got there, the story changed by the used car manager. They were going to give me $12,500 for my car as a trade in when I initially expressed interest in buying a new car, but not honor that for outright buying my car from me. They agreed to buy it back at auction sale price, basically wholesale. Management didn't have an explanation as to why they wouldn't honor what the letter said. He even went as far as to say that he has NEVER READ THE LETTER! What a joke!! After telling him that their letter was a big misrepresentation of the truth, he pretty much had nothing else to say. Needless to say I won't be heading back to their dealership to buy a car or referring anyone their way either. More

Well, long story short. I went in looking for a specific car that was on sale for $19,999. I negotiated the price to $21,400 driveout. The manager agreed to it and said he'll sell me the car. 5 minutes car that was on sale for $19,999. I negotiated the price to $21,400 driveout. The manager agreed to it and said he'll sell me the car. 5 minutes later he comes back and says he will not sell it for less then $22K. The price on the car plus TT&L doesnt even add up to $22K. It was just a bait to get you into the dealsership. I ended up leaving since I was disgusted with their sales practice. Do not give me a price if you're not gonna honor it. They also tried to add miscellaneous fees to raise the total driveout price. To anyone who wants to try to deal with them, bring a calculator. They tried to tack on an extra $300 on the actual sales tax. To sum it up I had a horrible experiece. More

I went there for a couple of wiper inserts. The parts counter had nobody there. I had to wait for more than 20 minutes. Someone was inside there and they just ignored me. The parts are way way over pric counter had nobody there. I had to wait for more than 20 minutes. Someone was inside there and they just ignored me. The parts are way way over priced. They charge $20 for two wiper inserts while you can got them online for $3 each. Avoid this dealer unles you have nowhere else to go. More

I purchased a used Toyota Corolla from Honda Cars of Katy. I was offered extended warranty on this vehicle, which I agreed to, not knowing that it added $1599/- to my loan. After realizing it, I cancell Katy. I was offered extended warranty on this vehicle, which I agreed to, not knowing that it added $1599/- to my loan. After realizing it, I cancelled the extended warranty on 30th June 2008, which is just 4 days after I purchased the car. I was told that the amount will be refunded directly to my loan, which was ok for me. After waiting for 4 weeks, I enquired with Justin Windsor. the finance guy. He told that it takes around 6 weeks. After another 2 weeks, he said it takes 8 weeks. Now, it is already 2 months after I cancelled the warranty, there is no refund and this guy is telling me that it takes 12 weeks. The general manager Chris Morrison has no definite answer about the refund. Please be careful while dealing with this company. More

I bought a used car from this dealership and negotiated the Selling price with the Salesman on the lot. After, we got inside we went and sat down and the salesman went away with a calculator and figured the Selling price with the Salesman on the lot. After, we got inside we went and sat down and the salesman went away with a calculator and figured out the drive out price... Since we did not have a calculator , we assumed that the salesman was using the negotiated Selling price as his basis for arriving at the drive out price. He also stated that in reference to the drive out price, "This includes FREE oil changes for the life of the vehicle", at which point we were amazed and even questioned him on it an he stated "Oh yes, all you have to pay is the tax". at this point we are feeling all warm and fuzzy about Honda cars of Katy. We go to the Finance department and sign off on the car, feeling that we were getting an awesome deal and FREE oil changes. It was not until the next day that I went over the numbers again and saw that the selling price had been inflated by $399.00. I immediately called the salesman and he replied "Well, you agreed to the drive out price" and then referred me to finance guy.... Bottom line is they charged us $399.00 for the oil changes. After numerous calls we finally got a call from the Sales Manager who stated "Oh we charge everyone for the oil changes" and he said "He could not take his oil change card back and refund me my money" If I would have known that I was buying oil changes from Honda, I would not have purchased them. More