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Honda of Ames

Ames, IA

4.5
1,822 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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220 Kitty Hawk Dr

Ames, IA

50010

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Showing 1,822 reviews

September 01, 2024

I spent over $35,000. This was the first time dealing with the Honda in Ames, instead of Des Moines, and will be my last. At first, I thought my experience may be was a More

by Maria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wayde Klingbeil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Honda of Ames responded

Thank you for bringing this to our attention, Maria, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Mike Gougherty General Manager

Sep 10, 2024 -

Maria responded

I have indeed reached out to you personally, on September 1st, after you responded to my google review. Have not heard back.

June 06, 2024

Wayde was very knowledgeable about the cars he was showing me and mom. He was patient enough and answered all our questions with the best attitude. I would recommend this dealership and sales person t More

by Jollyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Honda of Ames responded

Jollyn, it's great to hear that Wayde was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames! Best Regards, Mike Gougherty General Manager

March 09, 2024

We had a wonderful experience buying a CRV from Wayde at Honda of Ames. Wayde answered all of our questions and gave us great options in our price range. He showed us the features each car had and took time More

by Megan M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayde Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Megan, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Mike Gougherty General Manager

March 02, 2024

Salesman was friendly, but the car we were interested in was in the repair shop. More

by plymesserc
Recommend Dealer
Yes
Employees Worked With
Tristan Fangos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam
Mar 02, 2024 -

Honda of Ames responded

Your feedback and rating mean a lot to us. We do hope to see you again! Best Regards, Mike Gougherty General Manager

February 27, 2024

Purchased 2019 Ridgeline White with 120thousand Miles great working with the sales manager to get the deal I wanted. That satisfied me enough to purchase the Truck. More info= Requested they put ti More

by cneubauer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Hebrink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Honda of Ames responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Best Regards, Mike Gougherty General Manager

February 13, 2024

Process went well! The car had been serviced, detailed and was ready to go. It was exactly as advertised, NO SURPRISES! More

by Carl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir
Feb 13, 2024 -

Honda of Ames responded

Thanks, Carl, for your feedback on your recent visit to Honda of Ames. It's great to hear that we were able to assist you and that you had such a positive experience. Best Regards, Mike Gougherty General Manager

November 09, 2023

Christina Demaris from Honda of Ames was courteous, and kind during my visit at Honda of Ames. More

by fgfalcon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Demaris
Nov 09, 2023 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear Christina and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Mike Gougherty General Manager

October 20, 2023

Jeff Searcy has always taken great care of my vehicles over the years. He’s a nice guy and always tries to help me out anyway he can. It’s always greatly appreciated! Thank you. More

by BJORN.MORKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Honda of Ames responded

Thank you for taking the time to share your thoughts on working with our team, Bjorn. We're glad to hear we delivered such a great experience! Best Regards, Mike Gougherty General Manager

October 01, 2023

Efficient and courteous service, easy to schedule appointments, very reliable work clearly explained to the customer. More

by JANE.CORRIGAN.ACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No photo of the person who helped me, but he was great
Oct 02, 2023 -

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Jane, please let us know.

September 30, 2023

Service was on time and complete. The waiting area is clean and comfortable. Good communication with the team More

by WAYMINNICK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

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