Honda of Ames

Quality Technician The completed repairs were exactly what the mechanic located during their inspection; broken and worn rear shock system. The ride quality has not been The completed repairs were exactly what the mechanic located during their inspection; broken and worn rear shock system. The ride quality has not been this good for 5 plus years. More

Good service unit, so-so sales department After living in Ames over a decade and having to fix/service my cars numerous times, I have to say that the service guys in Honda of Ames have my trus After living in Ames over a decade and having to fix/service my cars numerous times, I have to say that the service guys in Honda of Ames have my trust now. They are professionals and know what they are doing. The sales department is a different story. I bought three Honda cars during the last ten years, none of them at Honda of Ames. There prices are inflated, the offers on trade-in cars are laughable, and they are not in a mood for serious negotiations. So I had to buy my cars (used and new) in other Iowa dealerships, and I expect to do the same in the future. More

Honda of Ames Service I can always count on the work being done well and in a timely manner. They communicate with me and ask permission before completing additional work. I can always count on the work being done well and in a timely manner. They communicate with me and ask permission before completing additional work. A dependable Honda and a quality service department keep me on the road without any major issues. More

Service Department in Ames Our past experience with the Honda service department and Mel is why we returned to purchase a Honda vehicle after several years without. We have al Our past experience with the Honda service department and Mel is why we returned to purchase a Honda vehicle after several years without. We have always received excellent service in Ames. More

The best in town. I have had some recent bad luck lately, and have had to spend a lot of time at local car dealerships in the past couple of weeks. Honda of Ames absolu I have had some recent bad luck lately, and have had to spend a lot of time at local car dealerships in the past couple of weeks. Honda of Ames absolutely blew every other car dealership out of the water. They will do everything imaginable to get you the vehicle you want at the price you desire. I am absolutely thrilled that I went to this dealership and we were able to make it all happen. If you are ever in a bind or just looking to update what you're driving, I would highly, highly reccommend Honda of Ames. Their team is ready to pretty much hand everything over to you on a silver platter just to see you walk away with a smile on your face. I will definitely be returning and referring for future business. More

Despicable customer service We bought a 2015 Odyssey from this dealership and took it in for its first oil change. They said it was leaking oil around the head gasket. Head was We bought a 2015 Odyssey from this dealership and took it in for its first oil change. They said it was leaking oil around the head gasket. Head was warped and needed to be planed. Major engine repair. Obviously happened in the factory, but the dealership was not interested in helping us. We wanted to trade for a new van and they just wanted to make things worse by first, not wanting anything to do with us and then offering us $3,000 less than trade in value on our van - For something that Honda should have stood behind in the first place? The most horrible lack of caring or customer service that we have ever experienced. Honda Corporation wouldn't stand behind their product any more than the dealership. As long as it is under warranty, they will fix it. But with a major engine repair like that, it is likely we will have more problems so we have to worry every time we drive it. Don't ever buy anything from Honda, OR this dealership!! More

Outstanding service Lee Muller did an excellent job of presenting information and answering questions and his follow-up phone calls have been helpful in answering additio Lee Muller did an excellent job of presenting information and answering questions and his follow-up phone calls have been helpful in answering additional questions. More

Great Experience I had a great experience using Honda of Ames - very accommodating- even let me take the vehicle to Altoona so my husband could check it out before we I had a great experience using Honda of Ames - very accommodating- even let me take the vehicle to Altoona so my husband could check it out before we purchases. More

Amazing service! Wayde was great to work with! No pressure sales with great service and product knowledge! Financing was easy and everyone was so nice! Great place to Wayde was great to work with! No pressure sales with great service and product knowledge! Financing was easy and everyone was so nice! Great place to buy a car!!! More

Great experience Their staffs are very friendly and helpful, they would answer all of the question you have and make a best price for you to purchase the car you want. Their staffs are very friendly and helpful, they would answer all of the question you have and make a best price for you to purchase the car you want. More