Read Reviews Honda of Joliet

Honda of Joliet

Honda of Joliet

3225 Plainfield Road
Joliet, Illinois 60435


(815) 439-2222

Honda of Joliet
Manufacturer: Honda

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 393 reviews

4.9

4.9 out of 5

485 lifetime reviews

Honda of Joliet

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Certified: Honda of Joliet

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Honda of Joliet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Honda of Joliet

At Honda Superstore of Joliet we offer new 2012 & 2013 Honda cars, along with used cars, trucks and SUV's by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Joliet.

For years, our financial staff at Honda Superstore of Joliet has offered expert advice for those seeking the a great Honda car loan or lease. Our service doesn't stop there. Joliet customers can come in and take advantage of our knowledgeable Honda car repair technicians, and a fully-stocked inventory of Honda car parts.

You can reach Honda Superstore of Joliet any time by filling out our contact form, by calling us at (866) 313-2399, or simply visiting our Joliet Honda dealership at 3225 Plainfield Rd., Joliet IL 60435.

Our Location

Sales/Showroom

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 9:00 AM - 5:30 PM

Sunday: Closed


Our Amenities

Devang
6/12/2013 12:56:40 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John WoratschekJohn Woratschek
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Honda of Joliet:

Our family has a 2009 Scion XB and was in need of a full Brake job. I choose Joliet Honda because of their Service and quality in the past, we also service our Accord there. John's Customer Service and follow up was great. I dropped off the car on Saturday. John answered all my questions, explained everything in detail, and addressed my concerns. John even took me to the Tech who was working on my car who explained the Brake issue and more. John called for Shuttle Service right away,so I can be dropped off. Once close to home I realized I forgot my garage door opener. The driver drove me back to Joliet Honda to get the garage door opener, then back home and was very patient. John called me later that morning to explain the Brake situation, other repairs and cost estimate. John was very patient in answering my questions and addressing my concerns. On Monday morning I called the Service department and was on hold. John returned my call right away with an update, and later that day informing me the car was ready to be picked up. Tuesday evening is when I picked up the car and Dani assisted me who was also very friendly. Dani allowed me to inspect and drive my car before paying the bill. The repair bill had no surprises and was quoted just as John explained.

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bnss7911
6/8/2013 8:35:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ubaldo RodriguezUbaldo Rodriguez
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Honda of Joliet:

We are very happy with their salesman ship , price, and all quick work done .The stock was good at this dealer.The is very competitive.

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debrabenson
6/8/2013 9:10:17 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richie MoffettRichie Moffett
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of Joliet:

Richie Moffett was wonderful and very relaxing no high pressure sale , easy to work with and very knowlegable . I would recommend him to others. I choose Mr. Moffett because he came highly reccommend by others and they were right!

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GeneMundt
6/6/2013 1:59:09 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fernando PizanoFernando Pizano
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Honda of Joliet:

The service received was excellent. And delivered with respect and a smile! They accommodated the timeframe in which I needed the car serviced, explained their services and pricing, and performed the work in less time than they even predicted. Nice surprise! Plus the customer's waiting area had FREE computer service available, so I was able to work while waiting for the car to be serviced. An added plus. Thank you to Fernando Pizano and the entire staff at Honda of Joliet!

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pabdul8243
6/3/2013 12:49:15 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Oren FergusonOren Ferguson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of Joliet:

My husband and I were in having an oil change on my old Honda Civic and decided to take a look around at the new models. Oren approached us and started a friendly conversation. He was very knowledgeable with all the new features in the vehicles we were viewing. Oren was very professional and personable. He left such a good impression on us that when we were ready to purchase a new car about a month later we knew we had to work with Oren. He made the whole process a smooth one. He made us feel very comfortable. This is our fourth purchase from Honda of Joliet. We are very pleased with our choice. The staff is super friendly. If you are looking for superior service, I highly recommend visiting Honda of Joliet and ask for Oren Ferguson.

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simbadog
5/31/2013 11:31:13 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin Tornabeni
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Honda of Joliet:

My experience with Josh was a very satisfying one. He was very honest and professional giving us car options that we did not expect. He explained everything pertaining to the car we ended up purchasing. I would suggest to everyone to stop by and let Josh take car of your future car purchase.

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Alent630
5/31/2013 11:24:31 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dani
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of Joliet:

I went into the service department to ask a few questions about service needed on my car. The young lady at the desk was helpful in answering my questions and offered to set me up with an appointment. I had been shopping around, but I think I may have found my new dealership!

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SharonMF
5/31/2013 10:36:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ubaldo RodriguezUbaldo Rodriguez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of Joliet:

Ubaldo was friendly and professional. He offered many options but was not pushy, which we appreciated. I would consider purchasing another car from him in the future.

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Paulwend
5/31/2013 7:50:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Oren FergusonOren Ferguson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Honda of Joliet:

Mr. Ferguson was an excellent sales professional and I would highly recommend him and his dealership!! He was professional and knowledgeable and give me an excellent deal!!

Give him a call you won't regret it!!

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Leo815
5/31/2013 5:38:38 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fernando PizanoFernando Pizano
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Honda of Joliet:

Overall it was great! The Gentlemen that help me did a fantastic job. I would Defenitlty recommend this delearship to other people to come. I especially like the fact that everyone is working and not standing around like at most dealerships.

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