Honda of Lisle

New lease Orlando did a fine job with my car lease. He tracked my needs, obtained the car requested, worked with Honda on price and eventually was able to get m Orlando did a fine job with my car lease. He tracked my needs, obtained the car requested, worked with Honda on price and eventually was able to get me the requested vehicle in short order. More

Great dealer experience! This was one of the most pleasant experiences we have had with a dealership. We worked with Mike Dalpino. Awesome! Friendly, knowledgeable, no gimm This was one of the most pleasant experiences we have had with a dealership. We worked with Mike Dalpino. Awesome! Friendly, knowledgeable, no gimmicky sales tactics, truly professional. He asked all the right questions and did not try to waste our time selling things we didn't want. Brad was our F&I person, and again, very professional, no hard sales to buy any extended warranties. Overall, great experience with purchasing a new vehicle. More

Very Pleased with Purchase; Minor Puchase Experience Iisues It would have to be 100% perfection for me to rate 5 stars. A few minor points made it4 stars but I wouldn't hesitate to recommend customers to them. It would have to be 100% perfection for me to rate 5 stars. A few minor points made it4 stars but I wouldn't hesitate to recommend customers to them. I used Edmunds.com to get "price promise" from several dealers nearby as like anyone, I wanted a great price but also no hidden add ons. Started like a feeding frenzy but Honda of Lisle was the lowest price promise of all. It was initially confusing as I received responses from more than 1 person from the dealership, but ended up setting a VIP appointment and outlined my expectations for no hidden costs. Other dealers "warned me" that they wouldn't include destination charges and that Lisle would try to sell me a vehicle with loaded dealer extras. My experience was the opposite. They stuck with the price quoted (lowest of all dealers). However, just when I thought I'd found the vehicle I wanted, I saw another color combo owned by a customer. Things got a little testy at this point which had me on the verge of walking out. Although i will admit I was hesitant, when they came back with a slightly better deal, I did end up purchasing from them. If I'd wanted to take my own time, I'm confident I would have gotten more for my old Honda selling on my own. The financing experience included a push for add ons which I'd suggest you research in advance and a momentary misunderstanding on interest rate which they changed immediately. It was interesting that they took me at my word about financing I was approved for (never asked to see it - and I did in fact have it). So I ended up satisfied with rate... There was what vid call the typical push and "education" on extras such as paint/rust protection, accessories list, but I viewed as a normal part of the experience. No "testy" attitude when I declined. There was press to purchase HondaLink app and the expensive cables as if it was a great option. They were "surprised" that the user reviews were 1-2 stars. Glad I read about it. My iPhone works to my need level without the add on. They of course would appreciate an excellent rating. Only reasons for 4 stars is getting a bit testy with me when I wanted to see the different color ("but you liked the other one"), the extras attempted at financing (not high pressure though) and the rep not quite familiar with all features ( not being harsh, the person was newer and clearly knew the major aspects), and the disappointing press for HondaLink when majority of reviews are clearly poor. On the positive, they didn't go above the price, the "VIP" treatment was a nice approach (not necessary but shows customer focus), vehicles are not loaded with extras, most all fees were revealed before I even showed up (exception was a couple of pricey add ons at financing) and the treatment I've received for the week since closing the deal. I'm very pleased with my purchase. It's the one I wanted when I walked in. More

Great Experience Great experience, nice sales person. Very informative on the differences of models to help us make a informed choice. Was not pushy, just provided t Great experience, nice sales person. Very informative on the differences of models to help us make a informed choice. Was not pushy, just provided the facts to help us determine what was the best model for our family. Would buy a car again from this dealership and salesman. The salesperson was very flexible with his schedule and even would come to the dealership, outside of his normal hours, to meet our schedule. More

honda how it should be done scott heger, come in, explain what you want, test drive, go over pricing, then financing.. you are out the door in 2 hours.. no adding this and that scott heger, come in, explain what you want, test drive, go over pricing, then financing.. you are out the door in 2 hours.. no adding this and that to the deal, straightforward. all the cars are good.. what fits you and what can you afford.. they area ten out of ten.. thank you.. honda superstore of lisle should be the model for all car buying.. More

Exceptional customer service Honda Superstore of Lisle exceeded my expectations. My 2004 Pilot was totaled in a hit n run accident so I was in desperate need of a new vehicle. I m Honda Superstore of Lisle exceeded my expectations. My 2004 Pilot was totaled in a hit n run accident so I was in desperate need of a new vehicle. I made an online inquiry and received an immediate response. When in arrived at the dealership they the vehicle of my choice waiting. I drove home in a 2016 Pilot. The service I received from each employee start to finish was outstanding. I highly recommend Honda of Lisle for all your vehicle needs. More

2015 Accord - Great Experience with Zahid Ali Purchased 2015 Honda Accord EX last Saturday, and I must say it was wonderful working with Zahid Ali of Honda Lisle. He was extremely friendly, caring Purchased 2015 Honda Accord EX last Saturday, and I must say it was wonderful working with Zahid Ali of Honda Lisle. He was extremely friendly, caring and explained me every detail in a very precise and friendly manner. Recommend Him and Honda Lisle Dealership 100% More

2016 HRV-AWD--Great experience! I couldn't have asked for a better experience when I purchased my new HRV at the end of July! In early June, it was my intention to purchase another H I couldn't have asked for a better experience when I purchased my new HRV at the end of July! In early June, it was my intention to purchase another Honda to replace my 2004 Civic EX. With upcoming hip surgery, it was getting increasingly difficult and painful to get into my Civic. My intention was to purchase a Honda certified pre-driven CRV. I called Debby Pierce, who had worked with my brother in the past, to arrange a time to come to test drive a CRV. When I arrived for my test drive experience, Debby was prepared with a list of all the vehicles that matched my criteria as well as a print-out of all the safety features on the CRV and on the new, smaller model HRV. After test driving both vehicle models, I decided that the HRV was the car for me! Debby was so knowledgeable--she answered all my questions. My new car was ordered that day and would be ready near the end of July. I was in no hurry, since I would not be able to drive for a few weeks after surgery anyway. When I picked up the car, Debby again was friendly, caring, and considerate of the fact that I still was not moving too well. She even stopped at the DMV to get information for me on the process of selling my Civic to my brother. She truly made this experience so easy for me. She thoroughly explained, in language I could understand, all the features on my new car, helped me set up the Bluetooth, and the radio stations. She was patient with me as I asked questions about all the technology. I would definitely recommend Debby Pierce and Honda of Lisle! More

Bob Wolf was very accomodating Bob Wolf was a very pleasant and knowledgeable salesman. This was my first visit to Lisle Honda but would recommend it to others. Bob worked with us t Bob Wolf was a very pleasant and knowledgeable salesman. This was my first visit to Lisle Honda but would recommend it to others. Bob worked with us to get a fair deal and I'm happy with the results. More

Great sales and service Purchase experience was very good. Helpful and capable staff. Useful new owner orientation session, too. Easy in and out at my first service call a Purchase experience was very good. Helpful and capable staff. Useful new owner orientation session, too. Easy in and out at my first service call as well. More