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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.5
3,185 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,185 reviews

May 11, 2024

Good customer service. Nice lobby. Straight forward and don’t push me to do more services. More

by tianareyes13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had such a great experience with our customer service and facilities! Providing a comfortable and welcoming environment for our customers is important to us, and we're glad you enjoyed our lobby. We believe in transparency and respect for our customers' choices, so we're pleased to hear that you felt our approach was straightforward and free from pressure. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out.

Helpful
May 10, 2024

Marcel was very nice and helped to solve all my inquiries. Overall we like being served here. More

by argycholpon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Honda of Valley Stream responded

We're glad to hear that Marcel was able to address all of your inquiries and provide you with a positive experience. It's wonderful to know that you enjoy being served here. If you need any further assistance, feel free to reach out anytime. Thank you for choosing us!

Helpful
May 10, 2024

Kevin was very patient and helpful with handling all my questions about my CRV. I brought my car in at 7am and got it back around 5:30pm. It runs great and the problem has been fixed. Thank you for everyth More

by vperry.nyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Kevin provided such helpful and patient service with your CR-V! It's great to know that your car is running well and that the issue has been resolved. We truly appreciate your patience, and we're always here to assist with any future needs. Thank you for choosing us, and drive safely!

Helpful
May 10, 2024

The dealership was very professional everyone entering was well assisted and we were treated very well, The whole process of buying the car was great and Hassan did a good job explaining the process and d More

by URBANEXPATRIATES
Recommend Dealer
Yes
Employees Worked With
Hassan Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Honda of Valley Stream responded

Thank you so much for sharing your wonderful experience! We're pleased to hear that you felt well-assisted and had a smooth car-buying process. It's great to know that Hassan explained everything clearly and followed through on his promises, and that our finance team also provided excellent service. Enjoy your new car, and if there's anything more we can help with, we're here for you!

Helpful
May 10, 2024

Mr. Alex Marcel provided courteous and informative service advice. He continues to be an EXCELLENT Service Representative. More

by jmontaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that Mr. Alex Marcel provided courteous and informative service advice. We'll make sure he knows how much you appreciate his work. We look forward to assisting you again and ensuring that you always receive excellent service.

Helpful
May 10, 2024

Visit was good. No problems. What more can I say. Don’t like sitting there for 2 hours More

by CAROLGRIMALDI41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Honda of Valley Stream responded

We're glad to hear that your visit went well overall and that there were no issues. We understand that waiting for two hours can be inconvenient, and we apologize for any inconvenience it may have caused. Your time is valuable to us, and we're constantly working to improve our efficiency to minimize wait times for our customers. If there's anything else we can do to improve your experience or if you have any questions, please don't hesitate to let us know. We appreciate your feedback and hope to serve you better in the future.

Helpful
May 10, 2024

There was no pressure to purchase a vehicle. My salesman, Hassan, was very knowledgeable and positive More

by MORRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hassan Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a great experience with Hassan and that he provided you with knowledgeable and positive service without any pressure to purchase. Creating a comfortable and low-pressure environment for our customers is important to us, and we're pleased that we could meet your expectations. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We appreciate your feedback and hope to serve you again in the future!

Helpful
May 10, 2024

Took longer than I was led to believe would take , not necessarily fault of service center More

by DCINCIRIPINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lancaster JR
4.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Honda of Valley Stream responded

We apologize for any inconvenience caused by the longer-than-expected wait time. While we strive to provide accurate estimates, sometimes unforeseen circumstances can arise that affect service duration. We appreciate your understanding and patience in such situations. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help!

Helpful
May 09, 2024

Service center welcomed me and provided a clean environment. Briyanna was very kind and respectful. More

by ELBOVINO
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Honda of Valley Stream responded

We're glad to hear that you felt welcomed and appreciated the clean environment at our service center. Briyanna will be pleased to hear your kind words. If there's anything more we can do for you, don't hesitate to let us know. Thank you for choosing us!

Helpful
May 09, 2024

Everyone there was very helpful and worked with me to find a car in a price I was okay with. More

by eringiangola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar MELARA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Honda of Valley Stream responded

We're happy to hear that our team could help you find a car that fits your budget. Thank you for sharing your positive experience with us. If you need any further assistance or have questions about your vehicle, feel free to reach out. We're always here to help!

Helpful
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