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Honda of Valley Stream - Service Center

Valley Stream, NY

4.5
2,274 Reviews
Call Service Center (516) 758-5396

2,274 Reviews of Honda of Valley Stream - Service Center

Sort by
April 27, 2024

Waited over about 2 hours for an inspection when I had an appointment and was told I could come in early. Was told my one of my brake systems needed a full redo for over $1,800 with $1,500 worth as recommend More

by Cbaer0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 27, 2024

Friendly. Efficient. Accommodating. Knowledgeable. Pleasant. Helpful. All in all a positive event. Highly rated service. More

by jprochilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your fantastic feedback! We're thrilled to hear that your experience was marked by friendliness and professionalism. It's wonderful to know that our team provided you with highly rated service and made your visit a positive event. We appreciate your high rating and look forward to continuing to serve you with the same level of excellence in the future!

Helpful
April 27, 2024

Nataly is great to work with and so kind. She was able to get me the deal I wanted over the phone and was able to have the car ready as soon as I got out of work!! Will definitely be going ba More

by NICOLELEE0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your great review! We're delighted to hear about your positive experience with Nataly. It's wonderful that she was able to secure the deal you wanted and have your car ready right when you needed it. We appreciate your plans to return for future purchases and look forward to seeing you again. Your satisfaction is our top priority, and Nataly will be thrilled to know she made your experience so convenient and enjoyable!

Helpful
April 26, 2024

Great service thank you. bri was very nice. close to home. good warranty. would come again.. More

by nathan.krasnovsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that you appreciated the service and found Bri to be kind. It's great that our location is convenient for you and that our warranty met your needs. We look forward to your next visit and are committed to providing great service every time. Thanks again for choosing us!

Helpful
April 26, 2024

Briyanna was very helpful and friendly and she made me feel welcomed. I like this Honda service center. More

by cuartaschristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Briyanna was helpful and professional. It's wonderful to know that our team's efforts are making a positive impression. We appreciate your kind words and look forward to continuing to provide you with excellent service. Thank you for choosing us!

Helpful
April 26, 2024

Good place for service waited for my car and was happy with the waiting room and snacks thanks Honda Of Valley Stream for your service‼️‼️ More

by Mrjsmith88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted to hear that you were pleased with the service and the amenities in our waiting room. We strive to make every visit comfortable and convenient, and it's great to know we succeeded with your experience. Thank you for choosing us for your service needs, and we look forward to welcoming you back in the future!

Helpful
April 26, 2024

Brandon was very polite and very helpful and went out of his way to answer a question I had about my other Honda vehicle. Our basic reason for getting our SUV serviced at Honda of Valley Stream was handle e More

by BOB ESPOSITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your feedback on your recent visit. We're pleased to hear that Brandon was professional and went the extra mile to answer your questions about your other Honda vehicle. Thank you for your understanding as we order the necessary part, and we appreciate your willingness to return for the installation. We look forward to seeing you again and ensuring your complete satisfaction. Thank you for choosing Honda of Valley Stream!

Helpful
April 26, 2024

Briyanna was excellent with me for all my services so far. I always try to get Briyanna because of her positive attitude and charisma. She is professional, knowledgeable, fantastic and hardworking. More

by Aaron R
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your glowing review of Briyanna! It’s fantastic to hear that her positivity and professionalism have consistently made your service experiences excellent. We're proud to have Briyanna on our team, and your recognition of her is greatly appreciated. We look forward to your continued visits. Thank you for choosing us and for your loyalty!

Helpful
April 26, 2024

Appointment was easy and convenient to get car was ready when promised. Did have to return due to defect in recalled mirror.Mark service agent took care of it quickly More

by knobo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience. We're glad to hear that scheduling your appointment was easy and convenient, and that your car was ready when promised. We strive to ensure all service visits are smooth and meet your expectations, even when unexpected issues arise. Thank you for your understanding, and we look forward to providing you with excellent service on your next visit.

Helpful
April 26, 2024

My time at Honda Valley Stream was fantastic, and Briyanna was very helpful in helping me know what issues my car was facing in addition to being there for what I initially went to Honda Valley Strea More

by Christian.Dugue
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to leave such a wonderful review! We're delighted to hear that your visit to Honda of Valley Stream was fantastic and that Briyanna was especially helpful. We pride ourselves on providing excellent service and are glad she could assist you thoroughly with your car’s needs. We look forward to your next visit!

Helpful
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