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Honda of Valley Stream - Service Center

Valley Stream, NY

4.5
2,419 Reviews

2,419 Reviews of Honda of Valley Stream - Service Center

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December 10, 2020

I have been having my Hondas serviced here for many years. I recommend this dealer because of the excellent and quick service in the service department. The facility is clean and safe. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Honda of Valley Stream responded

M, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! If you have any further questions, please don't hesitate to reach out!

December 10, 2020

I took my vehicle to this dealership and the service was horrible. They misdiagnosed the vehicle and charged me almost $500 to do nothing, while quoting me over $2000 to fix the wrong thing. I took it to More

by MROSEMC24
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Willie Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Honda of Valley Stream responded

Hi Mrosemc24, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for leaving feedback. Please reach out to us at (516) 285-8036 so we may identify ways to improve your experience.

December 09, 2020

From the moment I walked in to the moment it was time for me to leave I had an amazing experience. Excellent customer service!!! I would recommend this location to everyone! More

by lorena.mici
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Dec 24, 2020 -

Honda of Valley Stream responded

Lorena.mici, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! We hope to see you soon!

December 09, 2020

Excellent and quick service! Definitely coming back. Clara was super helpful and guided me through the whole process. I definitely recommend this location to anyone More

by JESS_ALVAREZ03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Honda of Valley Stream responded

Hi Jess_alvarez03! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!

December 09, 2020

I had a 8 o’clock appointment and left at 11. Things that had to be done on my vehicle, Oil change, tire balance, fuel injector cleaning, Should not have taken three hours I guess, especially if I had a More

by GEEMA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Honda of Valley Stream responded

Geema0, we are so happy to read such a great review about Honda Of Valley Stream! Please don't hesitate to reach out to us if there's anything more we can do!

December 08, 2020

Very helpful service rep. Took her time explaining what was taking place and what was needed. Took care of the problem in a timely manner. More

by JOZONE113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Honda of Valley Stream responded

Jozone113, thank you for the high star rating! We look forward to your next visit! Take care!

December 08, 2020

Clara es una persona que tiene una paciencia de explicar siempre contenta servicial conmigo es una excelente persona cuando uno sta sperando por el carro siempre ella se acerca a uno que casi sta finalis More

by Luzpuca@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Honda of Valley Stream responded

Luzpuca@aol.com, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

December 07, 2020

Professional reliable service. Alex always explains what service needs to be done; and future maintenance so you can prepare in advance for brakes, battery, or routine factory service. More

by SEUAT1929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Honda of Valley Stream responded

Seuat1929, thank you for your kind words and this wonderful review! Seuat1929, thanks for taking the time to leave a review.

December 07, 2020

Just had a service visit today and Clara was my Service Rep I must say she was very sweet and very helpful and I actually enjoyed my visit today. More

by rwolcson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Honda of Valley Stream responded

Hi Rwolcson, thank you for taking the time to leave a review for us at Honda Of Valley Stream. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

December 06, 2020

My issue hasn't been resolved, but your customer service is quite good. I will return my SUV for additional review of the unresolved issue, More

by JIM.MCADEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita
Dec 08, 2020 -

Honda of Valley Stream responded

Hi Jim.mcaden! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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