Honda of Watertown

Honda of Watertown
816 Straits Tpke.
Watertown, Connecticut 06795
(860) 945-3611

Manufacturer: Honda

Most Reviewed Employees
Phil Verini Phil Verini
Sales Consultant
Chris Hansen Chris Hansen
Sales Consultant
Rick Ledebrink Rick Ledebrink
Sales Consultant
Jim Ricciuti Jim Ricciuti
Sales Consultant
Carlos Munoz Carlos Munoz
Service Advisor
Chase Dziloski Chase Dziloski
Finance Manager
Mike Canty Mike Canty
Finance Manager
Kathi Patrizi Kathi Patrizi
Service Manager
Kevin Jezierski Kevin Jezierski
Sales Manager
Paul Burkman Paul Burkman
Sales Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Television
Valet Parking
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
31 Reviews
Honda of Watertown

Overall Score: 5 Star Rating4.7



About Honda of Watertown
Certified: Honda of Watertown
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Honda of Watertown has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Honda of Watertown
Since 1979, Honda of Watertown has built a reputation on providing courteous, honest sales and service.

Conveniently located on Straits Turnpike in Watertown, Honda of Watertown has a full complement of New, Certified and Pre-Owned vehicles, all backed by the Lorensen Advantage that saves you over $1500 with 8 exclusive value guarantees!

Plus, Honda of Watertown is an EXCELL Validated dealer, one of Honda's highest accolades, awarded to dealerships that have demonstrated a commitment to total customer satisfaction.

So, from Sales to Service and everything in between, at Honda of Watertown we treat every visitor to our dealership as an honored guest, every day, every time, without fail...no exceptions!


brankhan
5/3/2012 4:25:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Hansen

My Review of Honda of Watertown:
Very easy to work with with lots of info behind what they say. Made car buying a good experiance. Thanks again, and will recommend to any person I know.

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Gagnonh1
4/28/2012 4:34:31 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Ricciuti

My Review of Honda of Watertown:
I have always gone to Honda of Watertown for service on my civic and have always had very friendly service. Everyone is always willing to answer any question you may have and you are always greeted with a smile. Since I've always liked there service department I decided to look for CRVs there. Jim was very friendly got me right into one to test drive it. He answered all my questions and if he didn't know he made sure to ask someone that did know. I would definitly recommend you go there for your next car purchase.

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icecreem2
4/21/2012 2:52:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Ricciuti

My Review of Honda of Watertown:
Jim was very professional in dealing with us. Everything was above board - no talking one thing and then presenting another. There were no surprises. we met with Jim in the morning and drove home in our new ride that afternoon. It was a pleasant experience.

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thundergoose
4/1/2012 11:59:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Ricciuti

My Review of Honda of Watertown:
We visited Honda of Watertown to test drive the CRV. Right off the bat, Jim was extremely accommodating and got us right into the one we liked. He answered a lot of our questions before we even had to ask and he did a great job of selling a car that, quite frankly, can sell itself. This was, hands down, the easiest automobile decision we've ever made and we feel that Jim is largely responsible for that. Thanks for a great experience and we look forward to our eventual second Honda from Watertown.

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pat6Fr
3/27/2012 8:22:03 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Phil Verini

My Review of Honda of Watertown:
This was our third visit to Honda of Watertown,and each time for a new Honda Pilot. And because of the sales consultants there, there will be a 4th. I would especially like to commend this visit's consultant, Philip Verini. He is very personable, competent, and definitely dedicated to "customer satisfaction". He spends the time with you to make sure you are comfortable with the new car and therefore, when you get into the car to drive home you ARE comfortable with the car and everything involved in the sale. I would highly recommend him and the dealership to friends looking for a car.

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MarlynaLovesYuu
3/26/2012 8:49:13 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Hansen

My Review of Honda of Watertown:
I Rated This Dealer All 5s Because The Prices Were Excellent And The Sales Consultants Were Very Friendly And HelpFul! Especially Chris;idk what i would have Done With Out Him ! Hes One Of The Best Sales Consultants Ever And Really Made My Experiance At Honda Special. I Would Deffinatly Recomend Honda To Anyone And Evryone : ) We Really Wasnt Sure What We Wanted To Buy, But Chris Sat There And Listened And Helped Alot ! Out Of ANY Dealer i Would Go Back To Honda Of Watertown :)


-* HiqhFivee Chris! *- :D

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kelqg9559
3/11/2012 11:04:22 AM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chase Dziloski, Chris Hansen

My Review of Honda of Watertown:
Chris was helpful and informative during my experience in shopping for a used car. I wasn't ready to buy right off the bat because I wanted to educate myself before I jumped right in. He listened to what I was looking for and kept an eye on his inventory. When he felt a car that matched my requirements turned up he called me. I test drove the car and became interested in that option. We briefly discussed what the next step would be and I returned the next day with my father because I was uncomfortable proceeding on my own. With the confidence of having an experienced buyer with me I was ready to proceed. We sat down with Chase from the financial department who was also very helpful. We went over all the options and final pricing and I ended up buying this particular vehicle and am happy with my purchase.

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Response from: Honda of Watertown
Added: 3/14/2012 11:31:01 AM
Thank you! Thank you! Thank you!
Enjoy the Car!

weibsen
3/8/2012 9:23:52 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Canty, Phil Verini

My Review of Honda of Watertown:
I had an excellent experience with Phil and Honda of Watertown! I purchased a Honda CRV new in 2009 from them, and the car has been excellent and service has been excellent. Phil contacted me recently to find out if I was interested in trading in my used CRV for the newest model. He worked it out so it made sense for me to do this and met all my needs, and was great to work with -- very easygoing, no pressure, just worked to be sure the deal met my goals. He spent alot of time after the sale reviewing how the car worked, no rush, making sure I was comfortable. He even filled the gas tank! Michael in the finance group also did a great job, was very clear, friendly, no rushing, very helpful through the process. I can't say enough about how positive my experience was!

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ronv171
3/6/2012 9:48:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Canty, Rick Ledebrink

My Review of Honda of Watertown:
This delearship is fantastic. They go above and beyond. My wife traded in her Pilot for a 2012 Ridgeline. This is the third vehicle in the last 3 years we have purchased from them. Rick was great he got my wife what she wanted in the truck, and Mike did a great job with the financing. The service dept here is top notch. Thanks for a great experience guys. Keep up the great work. We will keep coming back for years to come.

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milfordCT
2/7/2012 3:49:07 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Joy

My Review of Honda of Watertown:
After visiting several dealerships, Michael Joy and Honda of Watertown were a breath of fresh air. My wife and I never felt pressured or rushed and even with a tight budget, Michael found several options and highlighted the various differences of each. While every other dealership made it seem like we were a transaction and being "sold", Michael took the time to develop a relationship and made us feel comfortable with the entire process.

We are really glad we made the 45 minute drive to Watertown and would happily purchase another vehicle from Michael if the opportunity arises.

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