Honolulu Ford

same honolulu ford Bought my mustang for airbag recall . Chad was my service advisor he was great. He called me that my car was finished so i came to pick it up it took Bought my mustang for airbag recall . Chad was my service advisor he was great. He called me that my car was finished so i came to pick it up it took some time to find it. The lot person drove it up and told me how nice the car was and that i take good care of it. So i get in and leave i just turned the corner and i look at the passenger side of the dash and i see all kinds of grease marks all over the alum.panels that cover the airbag and that the cover was not installed at the top. I turn around and go back to honolulu ford and ask for chad and show him what's wrong. He looks at and takes a few pictures and starts apologizing for what happened and takes the car to get the panel fixed and the dash cleaned . Chad did a great job fixing the problem but it seems that when i bring any of my cars to honolulu ford there is always a problem. More

Great service and prompt attention From beginning to end, Ford customer service was top notch. They went out of their way to make sure I left as a satisfied customer! They answered all From beginning to end, Ford customer service was top notch. They went out of their way to make sure I left as a satisfied customer! They answered all my emails and texts promptly and made sure I got answers. More

Outstanding service. Service writer chad getz kept me inform Service writer Chad Getz was outstanding. Kept me informed on my repair. He was friendly and helpful. 5 stars to the service dept and Hon Ford. Service writer Chad Getz was outstanding. Kept me informed on my repair. He was friendly and helpful. 5 stars to the service dept and Hon Ford. More

very slow service I dropped my truck off for an oil change at 10:00am (the time of my appointment) and I did not leave until almost 3:00pm. Completely ridiculous that I dropped my truck off for an oil change at 10:00am (the time of my appointment) and I did not leave until almost 3:00pm. Completely ridiculous that is takes almost five hours just for an oil change. I will not be taking my truck there again for service. At least the shuttle service was good. More

Cleaned my new (used) car very well! I just bought a new (used) car, and I was promised a wash the very next time I brought the car in to the shop. The very next day, they did wash my ca I just bought a new (used) car, and I was promised a wash the very next time I brought the car in to the shop. The very next day, they did wash my car and caught 99% of the car, including a spot on the backseat. There is still a minor issue with a seat part that needs to be fixed, but for the most part, I am pleased with the service. More

Oil Service Always the best. Appreciate the effort to make my experience better every time. Chad is awesome and the work is quality! Will always bring my car to t Always the best. Appreciate the effort to make my experience better every time. Chad is awesome and the work is quality! Will always bring my car to them for work. More

Angel (Miguel) is the BEST!! Angel (Miguel) knew what we want, and he spent a lot of time with us to find the best deal. Sherman (Sales Manager) also spent a lot of time to run ma Angel (Miguel) knew what we want, and he spent a lot of time with us to find the best deal. Sherman (Sales Manager) also spent a lot of time to run many good deals for us. Actually it’s our second time to buy a car through Angel’s help. He always shows his professional and friendly to everyone . We stayed there till everyone left the company. Angel and Sherman were still there to help us. We really appreciate all of their help. More

Awesome service Fast and very helpful with the service for my Ford Focus . Did a maintenance, safety , and tire check in case I needed a tire patch . Fast and very helpful with the service for my Ford Focus . Did a maintenance, safety , and tire check in case I needed a tire patch . More

Decent The salesman worked very hard for me but gave me a hard time and felt uncomfortable. I ended up with a basic model of a 2018 Ford Escape. I wanted to The salesman worked very hard for me but gave me a hard time and felt uncomfortable. I ended up with a basic model of a 2018 Ford Escape. I wanted to try and add a few things (aftrr market tires, roof rack and window tint) but once I agreed to a base deal the salesman backed off and wanted to do just paperwork. In the long run it loses you business and money. I will go elsewhere to get that done now and probably wouldn’t recommend this dealership to friends. Although the finance department did do a great job. More

Without repeating myself my experence is in the reveiw Super friendly staff very imformative .everythind was done in a timely and èfficient manner the sales aproach was low pressure all in all i would use Super friendly staff very imformative .everythind was done in a timely and èfficient manner the sales aproach was low pressure all in all i would use and recomend honolulu for again a big thanks to the team Your sincerly alex knox More