"Courteous, Professional Service"
On a recent visit to Honolulu Ford, I was greeted promptly by Service Advisors Daniel and Kyle who both listened to my concern, answered my questions and setup an appointment to inspect my vehicle. I appreciate the knowledgeable, professional service I have received on this visit as well as prior visits for oil changes. I have and will continue to recommend Honolulu Ford to friends and clients for vehicle purchases and maintenance/repair. Much mahalo!
- wade okamura
I had a battery issue that was resolved quickly and satisfactorily. I had a pleasant experience and was treated well while waiting in the lounge. Jason Akeo took care of me.
"Faster than expected, folks on the ground no ka oi."
Had to take in my car for the dealer recall airbag issue. Took a while to get it set up, seems like they don't know how to return calls. However, once I got it set up, I was told it would take two hours. My intent was to wait, as dropping off was not an option.
Got there at the appointed time and rolled out in 2/3 the estimated time. Service rep was professional and 100% on the ball. Big Mahalo's to HF.