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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
545 Reviews

545 Reviews of Hubert Vester Toyota - Service Center

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June 01, 2024

Exceptional service once again. Philip is quite professional and the technicians talented and keen on finding solutions. More

by SHACKELFORD.CA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Seamster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

The service experience was wonderful. Attentive to everything I ask, very prompt and professional would recommend anyone. More

by Khssi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lippert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Took our 2016 RAV 4 in for maintenance check, new battery & Johnston County NC Inspection. Upon checking out we were told they could not do The Inspection as computer issues. Should have been contacted pri More

by LINDA.SCRUGGS245
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Something always missing when I take my car there and they never have a answer I call they always play dumb I bought 6 cars there 4 brand new never again More

by WIGGINS.MCCULLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Hubert Vester Toyota responded

Mr. Wiggins, thank you for your honest feedback. We certainly would like the opportunity to resolve any issues. Please expect a call from our Service Manager, Ryan Lippert to discuss your concerns. Again, thank you for bringing this to our attention. Lisa Owens Customer Relations Manager

May 18, 2024

Always great service and a great staff. Efficient and handled a recall item while I was there. Angela has been great every time I have been in. More

by AEADIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Great job keeping me informed about service needed & performed on my car & was very friendly More

by ALEATHADAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Wait was not long and service was good. Found a problem and fixed it quickly More

by PCLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Everything was completed in about 45 minutes which was great since I thought it would be a couple of hours. Good experience More

by RODBUCKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Made an appointment for 815 for 25000 mile service. It took almost 2 hours to rotate 4 tires an check fluids. Another customer came in several minutes after me an was out before I was. More

by bakershotwell
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip Seamster
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Hubert Vester Toyota responded

Thank you for your candid feedback. Our Service Manager, Ryan Lippert, is investigating your visit and will call you to discuss your experience further. He looks forward to speaking with you. Lisa Owens Customer Relations Manager

April 21, 2024

Angel and Ryan went above and beyond to help me with the inspection issue of my Corolla Hybrid that I purchased at Hubert Vester last year. They have certainly earned my trust and my business when it comes More

by chihtsai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lippert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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