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Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews

201 Comtide Court

Franklin, TN

37067

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1,445 Reviews of Hyundai of Cool Springs

November 29, 2022

Rahsaan was great and helped in every way he could! He was super nice and answered all my questions and was thorough! Great communication with everyone I spoke to! Highly recommend Cool Springs Hyndai! More

by AmyD.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Rahsaan Robinson
Nov 30, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 26, 2022

Cool spring Hyundai knows how to make customers happy excellent service courteous and knowledgeable staff. Mr. little is very nice and courteous person thank you all More

by DHARTIDESAI201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Drew Lytle, Brandon Alexander
Nov 26, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 26, 2022

Hyundai of Cool Springs are friendly from the moment you walk in the door. I had no pressure to buy, but the challenge of a good negotiation. Sonny made sure all of my questions were met with a satisfactory More

by andrewjbryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Tilley, Carl Helm, Sonny Farmer
Nov 28, 2022 -

Hyundai of Cool Springs responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Hyundai of Cool Springs we are always striving to do better than your last visit.

November 26, 2022

Sonny was fantastic from start to finish. Truly a tremendous car buying experience. Carl the GM was able to help us seal the deal and really worked with me to make the car I wanted fit in my More

by cjakeingrassia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad, Eddie Fagan, Carl Helm, Sonny Farmer
Nov 28, 2022 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! We hope you have a great day!

November 25, 2022

The team here is wonderful and great to work with. Carl and Sonny made my car buying experience a pleasure. More

by Jeff in Nashville
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Helm, Sonny Farmer
Nov 26, 2022 -

Hyundai of Cool Springs responded

Hi Jeff, we're thrilled to hear about your wonderful experience with us. Here at Hyundai of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

November 24, 2022

Everyone was Courteous, quick and efficient . They were very knowledgeable with any questions we needed answered. More

by Alyssamari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Sandy Knechtel, Rahsaan Robinson
Nov 25, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 23, 2022

My experience leasing a car at Hyndai Cool Springs was awesome! Craig was extremely helpful throughout the process including updating on the status of my car. Once the day came that the car came is Craig More

by drewstrohm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Francis
Nov 24, 2022 -

Hyundai of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thanks again for the recommendation, and have an amazing day!

November 22, 2022

A ten out of ten! Drew and the rest of the crew were super helpful, very kind and knowledgeable. This was my second car purchase, and because of them, everything was s More

by Cornalexandria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Jay Vallecillo, Drew Lytle, Brandon Alexander
Nov 24, 2022 -

Hyundai of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

November 19, 2022

Sonny is a great salesman to work with. Brandon worked some magic to get me in my vehicle when I didn't think I would be able to get it. Mark in finance had to do twice the work and was gre More

by tonyaj02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Sonny Farmer, Brandon Alexander
Nov 22, 2022 -

Hyundai of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

November 16, 2022

I went to have my routine service at the appointed time and was greeted by Forest Lima. Forest was top notch in taking care of me and my car, from start to finish. I asked him to show me how to access my c More

by Rich47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Lima
Nov 17, 2022 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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