Back

Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews

201 Comtide Court

Franklin, TN

37067

Directions

By Type

1,445 Reviews of Hyundai of Cool Springs

October 06, 2021

Anthony berry is a phenomenal oil change tech the service received was absolutely wonderful - totally recommend them! More

by Krysandfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Berry
Oct 07, 2021 -

Hyundai of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

October 05, 2021

Joe was extremely helpful to me and made the entire process easy. Definitely made buying a car easy. More

by lucaschatham97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Oct 07, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at Hyundai of Cool Springs! We truly appreciate your business. We look forward to seeing you on your next visit and continuing to provide you with great service! Take care!

October 01, 2021

This was the first time I bought a brand new car. Joe was amazing! He was able to work around my schedule and answered any questions I had. I never felt like I was being pressured into making a purchase. I a More

by Jess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Oct 04, 2021 -

Hyundai of Cool Springs responded

Hi Jess, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hyundai of Cool Springs!

September 27, 2021

I recently purchased a new vehicle from Hyundai of Cool Springs and went in to pick up my license plate. As I spoke to Carl the Sales manager, the finance manager rudely interrupted and addressed me in a More

by Brenda
Recommend Dealer
No
Employees Worked With
Chad finance , Carl Helm
Sep 27, 2021 -

Hyundai of Cool Springs responded

Hello, We apologize for your experience! It has been noted and being addressed. We will be better next time going forward. -Mikaela M. Customer Loyalty Manager

September 20, 2021

The sweetest most helpful group! Would recommend to everyone!!! The car id amazing we really could not be any happier! More

by spitfirepunk360
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnesha Moore, Peyton Williams
Sep 23, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

September 18, 2021

Great experience overall and Jay Vallecillo was outstanding to work with. Thanks for your military service, Jay, and for taking care of Dawn and I. More

by dhodges
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Jay Vallecillo
Sep 23, 2021 -

Hyundai of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2021

I took my daughter to 8 dealers, so she could learn about a variety of vehicles, and pick one perfect for her. I am a single mom, but I am also a member of MENSA. There was only one out of all those sales More

by Joan (Kylie’s mom)
Recommend Dealer
Yes
Employees Worked With
Jay Vallecillo
Sep 15, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jay here at Hyundai of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2021

I just bought a GV80 from Greg Morgan. Greg was very helpful and professional throughout the entire process. It was a very professional and positive experience. More

by RGB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino,Greg Morgan
Sep 15, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Greg here at Genesis of Cool Springs! Feel free to reach out to us if you need anything. Have a wonderful day.

September 08, 2021

Having had service on Lexus, Mercedes, and Chevy's I have been terribly disappointed in the lack of communication from the service department. i have a new Palisade with a warranty problem and am on week 4 o More

by jshort
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Pierce, James Falcone
September 05, 2021

Just arrived into town and Darnesha provided excellent service. I hadn't owned a car in Chicago for 7 years. The buying experience was very enjoyable. Thanks again Hyundai of Cool Sprints! More

by dstriedl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Zack Tilley, Darnesha Moore
Sep 08, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

...
24
...