Hyundai of Las Vegas

This dealer uses extremely deceptive advertising and sales practices to exploit and rip off customers. Dealer used bait and switch tactics, swapping out the test driven car with another lesser car afte sales practices to exploit and rip off customers. Dealer used bait and switch tactics, swapping out the test driven car with another lesser car after the deal was agreed upon. Sales Manager Joe was extremely rude and berating when this issue was adressed. Brand new car was sold with a known electrical problem, which they had no problem with. It took 5 weeks and 3 visits to the service department to get the issue resolved. Throughout entire process, dealership manager refused to take calls or address the issues in any way. Upon further research, I discovered that this company has had 44 BBB claims in the past 3 years, many of which were not resolved to the customers satisfaction. Planet Hyundai, despite the fancy showroom and impressive sales numbers, has by far the worst reputation of Hyundai dealers in the Las Vegas area. To anyone considering giving this place your business, I would say, do your research before hand, and buyer beware!!! More