Hyundai of Las Vegas

I bought my 2023 Tucson at this dealership. This review is about the GM and how they DID NOT rectify my situation. My Tucson died in my driveway on March 7, 2024, less than 1 year after ownin This review is about the GM and how they DID NOT rectify my situation. My Tucson died in my driveway on March 7, 2024, less than 1 year after owning this car. I called the dealership that day, as the battery was dead as a door nail. The fobs could not open the car, Bluelinks service could not open the car remotely. We Could Not open the car with the actual keys. I had to call AAA to open the door, charged the battery before it could be driven to the dealership. Left my car with them overnight, they did a bunch of electrical testing BUT DID NOT REPLACE THE BATTERY. I spoke to the service department and to the GM demanding a new battery and was told by the GM that" it's income to them" and they refused to replace a battery that to me is defective in less than 1 year. Luckily, I was at home. Mind you, I live in Las Vegas, and everywhere outside of LV is desert. I could have been stuck in the middle of the desert at night somewhere with no help BC this dealership had refused to replace my battery. And telling me a bunch of xx. My family is a Hyundai family, my Hyundai Sonata before I traded in was 7 yrs old and still had its original battery. My brother owns a Sonata still and recent had the engine completely replaced by another dealership in CA with no problem. My mother owned a Santa Fe. I wrote to Consumer Affairs and was told to contact another dealership to see if they would replace the battery. Which to me is ludicrous, since the car was over $45k and I bought from this dealership who is refusing to replace a defective battery. Leaving me with a chance of the battery dies again when I'm outside of LV and in the desert driving somewhere. I am a 66 y.o. woman and I will not put up with the xx that was giving to me because the GM says ' it's income to them' that they can't replace a defective battery, yet they will charge you over $400 for a battery. I will not recommend this dealership if this the way they treat people loyal customer. As far as I am concerned, these people don't really care about what couple happen to you once you're on the road, as long as they get the money from you, it is up you to deal with the problems. More

My car was here for a few repairs. After repairing my car, a new issue appeared. I bring it back just to wait almost 3 weeks for them to fix what they messed up. Only to turn around w After repairing my car, a new issue appeared. I bring it back just to wait almost 3 weeks for them to fix what they messed up. Only to turn around with the same issue. I’ve been told they can’t service my car this day bring in the next few following days. I was also told they don’t have a loaner for me when they messed up on repairing my car. Avoid this company at all cost. I’m filing this situation in court. To top it of the customer service sucks. More

I want to say thank you to Marina and Eddie for giving me a great experience at Dealership, Everything went smooth. Thank you so much. a great experience at Dealership, Everything went smooth. Thank you so much. More

I want to Thank you to Marina Gonzales for helping me with my New Car Buying Assistants.. She took her time with every part of the Sale .... Thank you again with my New Car Buying Assistants.. She took her time with every part of the Sale .... Thank you again More

Karla. ..very kind and very efficient in her work...she was very important in making the decision to do business with you...in general everything was very go ..very kind and very efficient in her work...she was very important in making the decision to do business with you...in general everything was very good...thank you...maybe I was missing a gift for the purchase hahaha ...but everything is very good... More

Just bought my Palisade from this dealership, my overall experience with them from the moment I stepped into the showroom and signed the contract is 5 out of 5. I recommend Mr. Youn to anyone who needs experience with them from the moment I stepped into the showroom and signed the contract is 5 out of 5. I recommend Mr. Youn to anyone who needs a professional and knowledgeable salesperson. His outstanding customer service skills, genuine care for his customers made my car buying experience truly amazing. Thanks again to Hyundai of Las Vegas and also to Mr. Youn for making my car buying experience smooth and exceptional. More

we have 11am appointment for our palisade for the repair of side mirror. somebody said that abram will help us but when we came to abram his on the phone. we've waited 30mns he did'nt even say just a seco of side mirror. somebody said that abram will help us but when we came to abram his on the phone. we've waited 30mns he did'nt even say just a second. so dissapointed, poor service! More

The WORST service dept by far! !! Advisors have NO INTEGRITY (Nancy). So liars!!! No calls answered which means NO follow ups. Complaint to service director has gone nowhere. I drop !! Advisors have NO INTEGRITY (Nancy). So liars!!! No calls answered which means NO follow ups. Complaint to service director has gone nowhere. I dropped off my car to get a few things looked at and for parts. 8 days later and NOTHING WAS DONE TO IT AT ALL!!! So I told them I wanted my car back until the parts came in and guess what? A big scratch on my passenger door and a scratch on my bumper that someone trieD to cover up. Getting ready to call my lawyer and the police dept. I’ve just read the reviews and they are 100% correct on what they say and the emails the service directors respond with are scripted. They too don’t don’t give a xxxx!!! Time to go above them. More

This dealership is awesome, Hadi Medhi is honest, friendly and very helpful. Would highly recommend this dealership. Best in Las Vegas. friendly and very helpful. Would highly recommend this dealership. Best in Las Vegas. More

Stopped taking my Hyundai there for service because their service reps can't even return any of my numeroue calls. service reps can't even return any of my numeroue calls. More