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Hyundai of St Augustine

Saint Augustine, FL

4.9
3,441 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 3,441 reviews

April 15, 2012

We had a very good experience at this dealership. Our salesman (Paul Smathers) and other associates were very friendly and helpful. He was able to get us financed very quickly with a reasonable rate. He More

by rfh188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 15, 2012

I had spoke with Darryl Clark regarding my need for a car. Stated that I was very happy with the warranty given and was interested in get a Elantra either new or used. He contacted me via email stating More

by Ladi1217
Customer Service
Friendliness
Recommend Dealer
No
May 07, 2012 -

Hyundai of St Augustine responded

To whom it may concern, my name is Andrew DiFeo, Owner of Hyundai of St. Augustine. I would like to express my sincere apologies for the level of service you received from my staff, specifically Darryl Clark. While I know he didn't intentionally not follow up with you, that is no excuse for his behavior. Darryl is out of the office today, but I will make sure his immediate supervisor works directly with Darryl on improving his organizational and communication skills to prevent this from happening in the future. I am very glad to hear another dealership was able to assist you. Please do not hesititate to contact myself directly or any member of our management team if you would like to discuss this matter further. We appreciate the candid feedback you have provided, as it is through valuable feedback like yours that we can help improve our organization. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine 904-797-7800 ext 114.

April 13, 2012

Fantastic experience! Mr. Brooks is a delight. He was patient, respectful and there were no games. Even Jim, who delivered the vehicle was a delight. We had such a great experience, that a week later, More

by S&D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Walter Brooks
April 13, 2012

Eddie was awesome, no pressure, but did keep me posted on what was going on. Found me the car I wanted. I would recommend Eddie to all my friends and family. More

by deanahooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie S
April 12, 2012

Went car shopping with my 21 year old daughter, Eddie was our salesman, it was actually an enjoyable experience. There was no pressure, he was very informative, and will probably go to this dealer when looki More

by not4nuthen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward,Paul,John
April 11, 2012

It was my first time buying a car and Walter was very patient and helpful. He selected just the right car. He also helped with my unique circumstances for financing. I would buy another car from him i More

by Jlwpsa90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter brooks
April 10, 2012

Very good experience. I am in my early 70,s so have purchased many cars over the years. Normally not what I would call a fun experience. We visited several different dealerships deciding what kind of More

by billyc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roosevelt Ramsubhag
April 10, 2012

I had a very good experience purchasing my Genesis. There were a couple of things that I would mention though: 1) One of the cars that i test drove (red Sonata) reeked of smoke. I wasn't planning on purchas More

by escherkerr
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack McGuire
April 07, 2012

I was treated with compassion and Paul listened to what I needed and did far more than sell me a car - he was the answer to prayer that helped me over a hurdle and brought me peace of mind. I love my new More

by kyhcar123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 03, 2012

I have bought many vehicles over the years. Without question, both the relationship with Joey Cassata as our salesman, and the "no haggle attitude in making the deal" was far beyond any car buying expe More

by Tricma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassata
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