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Hyundai of St Augustine

Saint Augustine, FL

4.8
3,384 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 3,384 reviews

April 29, 2009

There are two people I would like to commend. First the manager Kirk Guillotte who when I called him to tell him my car would not shift out of drive, he walked me through how to use the shift release butto More

by smolicg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Guillotte and William Jennings
April 17, 2009

My wife's daughter was driving an old car, having just finished college and before full time employment. The car was leaving her stranded on the side of the highway overheating and needed towed more than More

by tkopa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew and Ryne
April 15, 2009

We live 90 miles away and we did the deal over the phone in less than 5 min. We purchased a 2008 Hyundai Azera. Then the salesman called and said he could deliver the car to us that day. (Which he did) More

by Karl Lape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roosevelt Ramsubhag
April 10, 2009

Great price, great buying experience. I can honestly say this has been the first car I've bought that hasn't been a painful experience. Usually getting a new car is about as rewarding as getting teeth pulle More

by blasterguam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rybe & Andrew
April 07, 2009

Over all experience has been exceptional. Eddy was very knowledgeable about the product and was able to answer all my questions. He was very helpful in arranging service and introducing me to others in th More

by wenjen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy
April 06, 2009

From the time I logged onto their web site and started my internet purchase process, through the final purchase of my Santa Fe and now to the service of my vehicle; this dealership and all who work there hav More

by chayde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt
April 01, 2009

My husband and I bought a 2008 Azera yesterday. We had Bruce Lammert our Auto Advisors with us and the visit was such a pleasant experience that we shall do business again with you. Eddy Hackney our sales More

by sirhc1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Hackney
March 23, 2009

After initially experiencing a problem with respect to vehicle availability, the general manager, Andrew Difeo, stepped in and provided exceptional customer service and attention. Although we did not go More

by AWMjax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew DiFeo
Mar 24, 2009 -

Hyundai of St Augustine responded

We appreciate you considering Hyundai of St. Augustine. I was happy that I was made aware quickly of your experience. While we strive to exceed customer's expectations in everything we do, sometimes we don't live up to that. In this case, it was a reflection of my leadership that I did not communicate better to my staff as to the process of locating a vehicle for our guests when we don't have it in stock. It was a learning experience for myself and my staff as we have reviewed and refined our processes. We are sorry that you had a negative experience at our dealership, however, it has helped us improve as an organization going forward. Thank you for your patience and understanding in the matter, and we do appreciate the kind words as to the level of attention to resolve situations. Best Regards, Andrew DiFeo

March 22, 2009

We were in the market for a used vehicle so the first dealership I went to was Hyundai of St. Augustine as I'm a local resident. I found a vehicle that I liked, but being that it has been 7 years since More

by portvath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Hackney
February 19, 2009

Eddy Hackney was the difference. We really weren't interested in the Hyundai product until after leaving the Toyota dealer next door and stopping at the Hyundai dealership across the street. Eddy was More

by glarson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Hackney
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