Hyundai of St Augustine

this dealer ship, hyundai of st.augustine, is the best i have experienced in buying a new car (2009 hyundia senta fe se)and i have bought many cars.the salesman RICHARD ROBERTS IS THE BEST. he knows his job have experienced in buying a new car (2009 hyundia senta fe se)and i have bought many cars.the salesman RICHARD ROBERTS IS THE BEST. he knows his job no sales pressure and just a very nice very pleasant person. it took some time but we worked out a deal. the car was for my wife,and she loves it. she met r. roberts when we pick up the car. she feels the same as i do about him. i will buy again from this dealer and will deal with richard. all the people i delt with were terrific. two days later i returned to buy accessories. part manager, gary finn, he too knows his job. and when i need servic on my new car i expect the same overall experience. and a big thanks to jimmy feliciano s.m. thanks joe and marge from palm coast fl More

I purchased a used 2008 Sonata from this dealership last week. My first visit to any Hyundai dealership was in Orange Park. That dealer would not give me a quote unless I was serious about buying that d week. My first visit to any Hyundai dealership was in Orange Park. That dealer would not give me a quote unless I was serious about buying that day. The salesperson also asked me if I would finance through them. Hugh? This was before I even test drove a car. I test drove one but refused to commit to buying from them. A few days later, I visited Hyundai of St. Augustine. Ryne, Jimmy and Wade and were all very helpful. I did not experience the usual high pressure sales tactics. When I visited the dealership for the first time, I looked at what they had on the lot and asked for a bottom line, out the door quote. Surprisingly, I did not get any grief from my request. Ryne was very helpful in trying to help me find a vehicle that met my needs. Jimmy was very helpful in giving me the prices. I then looked at another Hyundai dealership on the Southside. They were also very courteous and helpful but did not have exactly what I wanted. The next day, I decided on a vehicle and went back to close the deal. I noticed a couple of minor parking lot dings on the front passenger door. Jimmy immediately arranged for the dings to be removed. In addition, Jimmy and Ryne put in writing that the dings would be removed without my asking them to do it. A dealer who actually put something in writing besides the sales price? Wow, that alone made a huge impression on me. The closing went without a hitch. Jimmy also happened to serve as the finance guy that day. He was able to get me a better rate than my credit union. During the closing, he did not try to sell me the usual stuff dealers tend to push on you, how refreshing, He knew I did not want to spend anymore money. Due a medical situation in my family, Jmmy and Ryne arranged to have the car delivered to my home in Fruit Cove two days later. The dings on the door were removed, and the car was delivered on time. Thanks guys! More

The first time we went into Hyundai of St. Augustine, there were lots of people bustling around, but Joe Lando spotted us rather quickly and asked to help us. He was super friendly and accommodating, sho there were lots of people bustling around, but Joe Lando spotted us rather quickly and asked to help us. He was super friendly and accommodating, showing us lots of cars and taking us out for a test drive. He was NOT pushy in the least, especially when we said we needed to shop some more. We came back a few weeks later, asked for Joe and he stepped up and made for a wonderful car-shopping experience. We do feel like part of their family!! More

My husband and I can honestly say, after purchasing many vehicles over the span of our lifetime, this was the purchase that was the easiest, friendliest, and the most on-the-mark that we WILL be back to pur vehicles over the span of our lifetime, this was the purchase that was the easiest, friendliest, and the most on-the-mark that we WILL be back to purchase our next vehicle in the future. We left very happy and saying to each other "that was easy". This is the place to go to for hassle-free, no gimmicks, no pressure vehicle shopping. It was a pleasure to do business with Hyundai of St. Augustine and all the employees there. Our new Sante Fe SE is fantastic to drive and it is so pretty all dolled up. From headlights to tailgate it sparkled as we drove it off the lot. The total time it took from walk-in to drive off was all of 2 hours. Kudos to all of you. Thank you. More

Buying a car is not one of my favorite things to do, but Roosevelt and Jimmy certainly made it pleasant. They were both very helpful and knowledgable. It was really nice to work with such professionals. The Roosevelt and Jimmy certainly made it pleasant. They were both very helpful and knowledgable. It was really nice to work with such professionals. There was no pressure and no sales pitch. I will definitely recommend your dealership to my family and friends. I'll be back for my next car. More

Let's be honest, buying any new vehicle is not most people's idea of a good time. However, I can't say enough nice things about how I was treated at Hyundai of St. Augustine. Joe is very friendly and people's idea of a good time. However, I can't say enough nice things about how I was treated at Hyundai of St. Augustine. Joe is very friendly and never pushy, he made me feel comfortable with the whole process of buying a new vehicle. The rest of the staff that I dealt with where also very friendly and respectful. It took a while for us to find the right price - money is hard to come by after all, but Hyundai of St. Augustine (and Joe) where right there to work with me until we all were happy with our 'deal'. I love my car - it is a beautiful ride. I'll be visiting the dealership soon for a bit of maintenance, after that I'll have a better idea how to rate the service - but so far, the sale and the staff have been great. More

This dealership is, by far, the best I have ever experienced in auto sales. We felt like we were dealing with REAL PEOPLE, not sleezy ones who pounced on you and ACTED friendly only to get what THEY experienced in auto sales. We felt like we were dealing with REAL PEOPLE, not sleezy ones who pounced on you and ACTED friendly only to get what THEY wanted - your money...and as much of it as they could! I have been in sales and conducted sales training. This dealership is a model in customer service. My husband and I saw and drove the Azera and knew that this was the car we wanted. We did our research, knew what our trade-in was worth and what a fair price would be for the 2007 Azera. Although we found the color we wanted at another dealership we didn't get a good feeling about the car OR the dealership and decided to go with St. Augustine Hyundai because we believed that we would be treated the way customers SHOULD be treated. Randy always followed up promptly, yet was never pushy. He let US make the decisions and facilitated the process with integrity (INTEGRITY? A word rarely used in the car business!) We told him what it would take to get our business and he did the most he could for us. The car was immaculate and drove like a dream! That weekend I went on a business trip and put on 1,200 miles. That was a good test. When I returned I called service with a minor problem and it was fixed promptly. Everyone at this dealership truly SERVES the customer. My husband and I have already picked out our new car when we trade this one in. At this point, there is no other dealership where we would buy our next car. Randy doesn't "toot his own horn" but I will. Job well done Randy!! More

I live in Delray Beach. Last month I shopped for a Sonata Ltd & they had best deal. I got the Sonata Ltd. Yesterday I replaced my other car w/ Genesis & got a much better deal than King Hyundai or Delray Hyu Ltd & they had best deal. I got the Sonata Ltd. Yesterday I replaced my other car w/ Genesis & got a much better deal than King Hyundai or Delray Hyundai or Lehman Hyundai. I traveled 200 miles which was a nuisance, but was worth it. More

Absolutely the best new vehicle purchase I have ever had. No pressure, just plenty of information and pleasant customer service. My wife and I told Roosevelt, our salesperson, we were going to shop around an No pressure, just plenty of information and pleasant customer service. My wife and I told Roosevelt, our salesperson, we were going to shop around and left without any typical sales pitch as we got close to the door. Returned the same day and bought a genesis coupe (love it). Hats off and thanks to Roosevelt and all the staff that assisted in the sale. A week after I received the car we realized we left something in our trade-in. We called Roosevelt to see if they still had the old car. He found the item we left behind and personally went out of his way to deliver this to our home (25 miles away) that evening. Great experience!! More

I am searching all local dealerships for a vehicle for our college-bound daughter. Ryne was very informative, and helpful with all my questions and concerns. I said I would be making a decision within t our college-bound daughter. Ryne was very informative, and helpful with all my questions and concerns. I said I would be making a decision within the week and there was no "sign right now for the best deal" from Ryne and manager Jimmy, which I experienced from other dealers. Both gentlemen told me when I did return, they would give me the best deal. Not only does the product have a good rating, but the sales staff does also! More