Hyundai of St Augustine

I traded in my old Tiberon for a newer year Tiberon. The salesman, Eddie Hackney was great. I had a minor problem with the sunroof and Eddie was right on it. I even received a loaner car until mine was repa salesman, Eddie Hackney was great. I had a minor problem with the sunroof and Eddie was right on it. I even received a loaner car until mine was repaired. The customer service is great. I would highly recommend this dealership to everyone. More

While I have a few car buying horror stories to tell, I am very pleased to say this will not be one of them. My wife and I traveled from Gainesville, FL to Hyndai of St. Augustine which is an hour and a h am very pleased to say this will not be one of them. My wife and I traveled from Gainesville, FL to Hyndai of St. Augustine which is an hour and a half drive because of my conversation with their salesman Ryan Mallery. Our salesman Ryne picked the correct car for us to test drive, which for us was the 3.8 Genesis, We didn't have to trudge around in the Florida heat to view their entire inventory because Ryan drove the vehicle to the shaded outside showroom for us to inspect. The test drive with Ryan was a good experience, he was very knowledgeable about the vehicle and really bent backwards to serve us. Jimmy Feliciano was the most polite and friendliest Manager I have ever met. Excellent Service, everyone in the dealership from the salespersons to service manager introduced themselves and made us feel special. We would recommend to anyone Hyundai of St. Augustine. More

I recommend this dealership and Eddy Hackney because as a woman shopping alone, I did not feel pressured or uncomfortable at any time. Eddy was very welcoming, knowledgeable, fair with the trade in value of woman shopping alone, I did not feel pressured or uncomfortable at any time. Eddy was very welcoming, knowledgeable, fair with the trade in value of my existing vehicle, answered all my questions, and put me at ease during the buying process. He fed me snacks while I waited and had my vehicle cleaned, waxed, beautiful and ready to take home. The rest of the staff were also very friendly and the dealership was bright and clean. I feel like I am a valued customer for life and will refer other customers to this dealership in the future. More

My wife and I visited this dealership this morning to get info on a lease we have with Hyundai. We were given answers to all our questions we asked, at no time were asked about buying a new car. After we had info on a lease we have with Hyundai. We were given answers to all our questions we asked, at no time were asked about buying a new car. After we had our answers we talked our sales person (Kenny "G") to look at SantaFe's... we were taken to them and my wife found one, we took it out for a test ride and were very happy with the SUV. Then we talked to Jimmy about financing it, we got what we wanted for a monthly payment. At this writing we have not had to deal with the service department, but I will write a review when I do. More

We came into this dealer about a month ago and purchased an Elantra for our oldest son in college. (It was cheaper total cost of ownership than used!) That experience was so great that we came in to look at an Elantra for our oldest son in college. (It was cheaper total cost of ownership than used!) That experience was so great that we came in to look at a Santa Fe. The service was terrific and we bought our second Hyundai this year. Great people that didn't mess around and play games. They offered an extremely competitive price and provided the best value for the money. When my wife's Camry is ready to retire, we will undoubtedly be back to look at the new V8 Genesis sedan. Thanks for the great buying experience. The Sting Family, St. Augustine, FL More

I came into the dealership to get my car service. I was able to set my appointment to my schedule, in fact it was set for the same day I called, which it needed. Everyone was very friendly and helpful, and able to set my appointment to my schedule, in fact it was set for the same day I called, which it needed. Everyone was very friendly and helpful, and let me know the status of my car as it was being worked on. I enjoyed my experience and have gone back since to have a warranty item taking care of. While my car was being serviced I entertained the idea of trading in my car for a new one and met Joe Lando. Joe is a remarkable team member. He is knowledgeable, answered all my questions, gave me a few options, matched me with the perfect car and deal for ME, all while being quite professional and friendly. At the end I decided to hold off, but will most certainly go back and purchase my new car from Joe Lando. Thanks Great Job! More

8 other dealerships were high pressure and unethical. They lied about stock, features, and price. At Hyundai St. Austine, price was right. Had interior/exterior color in stock. No pressure, quic They lied about stock, features, and price. At Hyundai St. Austine, price was right. Had interior/exterior color in stock. No pressure, quick & friendly & knowledgeable. Explained features of new car well. Encouraged test drives of different vehicles. Made process easy, not a hassle. No buyer remorse. More

Hi: For the first time in my life; I was pleasantly Hi: For the first time in my life; I was pleasantly surprised to find that buying a car could be a good experience not bad..From the selection , tes Hi: For the first time in my life; I was pleasantly surprised to find that buying a car could be a good experience not bad..From the selection , testing & financing alfl went better than I thought it would. Got a great deal on the sante fe ,and Iam more than pleased ..Would recommend to anyone St.Augustine HYUNDAI. Excellent Service from Excellent People ::they mean it. Dave Peters & son Bunnell,Fl. More

I have been buying cars for 50 years and I can honestly say this was the best car purchasing experience I've ever had . I was attracted to the Hyundai St Augustine WEB site because they didn't require a p say this was the best car purchasing experience I've ever had . I was attracted to the Hyundai St Augustine WEB site because they didn't require a phone number contact like most dealerships do. I didn't want to be phone harassed and began my email correspondence with salesman Roosevelt Ramsubhag. After several email exchanges we arrived at a price and I was asked if it would be permissible for Roosevelt to call me. I agreed and a confirmation on the terms and price were verbally exchanged. I drove across state to pick up the vehicle. Upon arriving, me and my wife were warmly greeted by Roosevelt. His welcome felt sincere and we were even more impressed how he handled our transaction. Bottom line is we never felt pressured to purchase additional services or products. There were no surprises in the terms and prices we had exchanged over the phone and internet. Because of my vehicle color requirements, Roosevelt had coordinated bringing up the Genesis V8 with tech package from the Cocoa beach Hyundai dealership. He took us through the elaborate details of the vehicle and spent at least an hour showing us all the operational considerations that go with a vehicle of this type. We met with the financial director (Jason Parsons)to close the deal which turned out to be a very good experience as well. He never hinted at trying to sell us the old standards like undercoating,extra protection etc. The total experiences were not only painless but truly gratifying. My only regret is I don't live close enough to have my Genesis serviced by their shop. I can hardly wait until I need another vehicle because I know I will be treated with care and respect from Hyundai of St Augustine. More

I cannot say enough superlatives about the dealership from the General Manager, their sales personnel and especially their service. Every time I have contact, it's one good experience after the next. from the General Manager, their sales personnel and especially their service. Every time I have contact, it's one good experience after the next. First class outfit from top down! Travis Tabor More