Infiniti of Birmingham - Service Center

This dealership is very customer oriented from start to finish. The entire staff was very friendly and knowledgeable. finish. The entire staff was very friendly and knowledgeable. More

I went to have the oil changed and battery replaced. The service department was very helpful and accommodating. Thanks again for everything. The service department was very helpful and accommodating. Thanks again for everything. More

They have had our car in service for repairs for 4 weeks. Promised to have ready 2-3 days. After two weeks we called and have had several different stories. We have had several people promise to call and nev Promised to have ready 2-3 days. After two weeks we called and have had several different stories. We have had several people promise to call and never do. We called Joel who began by making the excuse of how busy they are. When I asked to not make excuses before finding out, he said he was ending the conversation and would find out and call back and hung up! He hung up on a customer that is without a car and answers for four weeks. If this is how he leads no wonder the other employees lack integrity in keeping their word or telling the truth about the issue. More

Montgomery location Closed. This is my new location with outstanding service. Ruth Manzo was great! Thank you for taking good care of me. I will definitely come back for my f This is my new location with outstanding service. Ruth Manzo was great! Thank you for taking good care of me. I will definitely come back for my future services. See you next time!!! More

Dealership is always clean and well staffed with friendly professionals. Regi Palmer is always my go to for another car. professionals. Regi Palmer is always my go to for another car. More

The facilities are poor and has poor access. They sell contacts on new cars that they don’t honor. The dealership avoids anyway possible whether its service coupons or maintenance contacts to They sell contacts on new cars that they don’t honor. The dealership avoids anyway possible whether its service coupons or maintenance contacts to avoid doing the right thing. I have owned or leased since the 1990s. The dealership has gone downhill. I wish there was another Infiniti dealership in the area. Honored the coupons. More

Clean friendly courtesy and knowledgeable of break area was nice and clean and condiments were plentiful was nice and clean and condiments were plentiful More

Everyone at Infinity of Birmingham was friendly and professional. The service department had my wife's car ready in record time and even offered me a ride to and from my office. I have delt with Infini professional. The service department had my wife's car ready in record time and even offered me a ride to and from my office. I have delt with Infinity for over 14 years with two vehicles and have always been extremely satisfied each time I visited the sales or service departments ! More

Very impressed with the help we received from this dealership. Mike Weeks took the time to help us with a pairing issue and we were on our way Thank you Mike and Mark dealership. Mike Weeks took the time to help us with a pairing issue and we were on our way Thank you Mike and Mark More

Everyone in the dealership from the sales staff to the service providers are there to help and resolve your issues professionally and with a great deal of competence. service providers are there to help and resolve your issues professionally and with a great deal of competence. More