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Infiniti of Birmingham - Service Center

Hoover, AL

About
Reviews
4.6
37 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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Call Service Center (205) 403-5221

1804 Montgomery Hwy S

Hoover, AL

35244

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37 Reviews of INFINITI of Birmingham - Service Center

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March 20, 2024

I went to get an oil change and tire rotation but after talking to the professional service tech a few other sevices were suggested and Idid not regret the visit Thanks ! Job well done in a timely manner More

by teecandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Corretti
Report | Print
Mar 26, 2024 -

INFINITI of Birmingham responded

Teecandy, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
December 29, 2023

Transmission replaced at 70k in July. Felt it was starting to do same issues. Service consultant told me tech could find nothing wrong. Told me to drive and check back with them before 1 More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crue
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Helpful
October 15, 2023

Great service as usual . .. Service rep was awesome! I was in and in an hour. More

by slyholmes54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica White
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Helpful
September 06, 2023

Peter Smith is very knowledgeable and was very professional. Thank you for your willingness to answer all my concerns about purchasing a new car. More

by priscilla.giles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Smith
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Helpful
August 15, 2023

Great service and selection. The people are fantastic to work with and service and always do a final job. More

by Navypilot515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Aug 16, 2023 -

INFINITI of Birmingham responded

Thank you so much for your review! We appreciate your feedback. If you ever need anything in the future, please do not hesitate to reach out.

Helpful
July 18, 2023

Iinfinity service consult, Ruth is an asset to this Infinity Dealersip. Very informed, concerned and professional regarding her work and costumer concerns. Waiting area is comfortable and well stocked More

by Cymauldin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Manzo-Arellano
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Helpful
March 09, 2023

Always treat great by Amy and other here at this dealership buying looking whatever service or the case maybe Amy is one of the greatest service person excellent service, she make sure that she let More

by Rburney
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AMY
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Mar 12, 2023 -

INFINITI of Birmingham responded

We're so glad that Amy was able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Infiniti Of Birmingham!

Helpful
February 16, 2023

Service manager was knowledgeable and explained the details of the work performed to my satisfaction More

by jhdavis650@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crew in service
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Feb 19, 2023 -

INFINITI of Birmingham responded

Hi Jhdavis650@aol.com, we are very happy to have provided you with such a positive experience! Thank you again for leaving us this response!

Helpful
January 25, 2023

The perfect service experience ever for my wife's INFINITY QX60 .... I will give the dealer an A+ Amy was my service advisor and she is so good and could easily train people how to take care of c More

by patogletree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy- Service Advisor
Report | Print
Jan 27, 2023 -

INFINITI of Birmingham responded

Patogletree, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!

Helpful
January 12, 2023

Great service and very detail oriented with service. Provided great suggestions for next service details. More

by Court22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Jan 18, 2023 -

INFINITI of Birmingham responded

Court22, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
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