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INFINITI of Greenville - Service Center

Greenville, SC

4.7
49 Reviews

49 Reviews of INFINITI of Greenville - Service Center

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April 07, 2023

Michael is always gracious, helpful and knowledgeable. He took great care of us and was very communicative More

by SHARPFLYIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Bonello
Apr 09, 2023 -

INFINITI of Greenville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson INFINITI! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2023

First time at this dealership (my car broke down while I was in town for work and right before i was headed out of the country on vacation) and the service, customer service and communication was excellent! More

by PEQUAD17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bonello
Mar 30, 2023 -

INFINITI of Greenville responded

Hi Pequad17, thank you so much for your positive comments about Fred Anderson INFINITI! We hope you have a great day!

March 25, 2023

Fast and friendly service as always. I had an emergency repair need just before a trip and they were able to make the repairs in time! More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Michael Bonello
Mar 28, 2023 -

INFINITI of Greenville responded

Hi Joy, we here at Fred Anderson INFINITI are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

March 25, 2023

The product up sale on a car with less than 30,000 miles on was a bit much. Fuel system flush at 26k mikes? Come on. Then there was a quote given on the phone that was no where near what the actual cost was More

by RUSS.FAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grover Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

INFINITI of Greenville responded

Hello, we're disappointed to hear of the negative experience you had at Fred Anderson INFINITI. When you have an opportunity, please reach out to us so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

March 25, 2023

Michael Bonello that works in the service department has always been one of the best advisors to work with since I have owned my QX80. I have always looked for him when it was time for service on my vehicle More

by RENAAAMADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bonello
Mar 27, 2023 -

INFINITI of Greenville responded

Hi, we here at Fred Anderson INFINITI are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 24, 2023

Easy to book appointment. Clear effective communication. Made suggestions about services they suggest and/or were needed. More

by SAMANDWAGS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

INFINITI of Greenville responded

Hi, we here at Fred Anderson INFINITI are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

March 24, 2023

Details explained very well. Very courteous throughout the process. Kept me informed of the status of my vehicle. More

by MR.NOBLE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, service department
Mar 27, 2023 -

INFINITI of Greenville responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson INFINITI. We do hope we can be of assistance in the future. Take care!

March 24, 2023

My experience is always exceptional. They are prompt with taking your car and the waiting time is minimal. Love Infiniti More

by SUZANNE.ANASTASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grover Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

INFINITI of Greenville responded

Hi, we here at Fred Anderson INFINITI are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

March 23, 2023

Efficient Friendly On time I will come back for my next service for sure. Thanks More

by LEIGH.HEIDTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcom
Mar 25, 2023 -

INFINITI of Greenville responded

Hi, we here at Fred Anderson INFINITI are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 23, 2023

Wish you guys would bring back the on-site car washes with service. Other than that, all was great! More

by Robin H.
Recommend Dealer
Yes
Employees Worked With
Malcolm, Sydney and Mike
Mar 25, 2023 -

INFINITI of Greenville responded

Hello Robin, we appreciate you taking the time to leave us this feedback of Fred Anderson INFINITI. Please don't hesitate to reach out if there's anything additional we can do for you.

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