INFINITI of Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I had buyers remorse with in 48 hours. They were nice enough to trade me out of one car into another and charge me another doc fee and $500 less then what I paid for the first car. Total loss due to my e enough to trade me out of one car into another and charge me another doc fee and $500 less then what I paid for the first car. Total loss due to my error $1100.00. They refused to cancel my original contract. More
Infiniti of Gwinnett is the best--Sales and Finance is unmatched! If you need a new car see them last! I have traded two SUV's and bought two new SUV's!!!! unmatched! If you need a new car see them last! I have traded two SUV's and bought two new SUV's!!!! More
Fast friendly and knowledgeable service. Answered all my questions and accommodated my time schedule.From website info to in store service great! Followed up, listened to my needs and did not pressure me. S questions and accommodated my time schedule.From website info to in store service great! Followed up, listened to my needs and did not pressure me. Steve spent time to review all the details of my car and future car maintenance. Continued to make follow up calls to keep me informed and to ensure any questions I may have after my purchase. Financial department was great as well! Reviewed all my options and created a plan that worked for me. Overall Superb service! Thanks, Tara Mathis More
I found my car buying experience at Infiniti of Gwinnett to be almost enjoyable. The salesman (Steve Pennamen) and the sales manager (Kipp) were very knowledgable about Infiniti, and very friendly in every to be almost enjoyable. The salesman (Steve Pennamen) and the sales manager (Kipp) were very knowledgable about Infiniti, and very friendly in every dealing I had with them - including price negotiation which wasn't high pressure. They let me leave the lot on my first trip out (fact finding mission) and contact them when I was interested to buy. They were fair and honest in all dealings. I would highly recommend to friends, and if I buy an Infiniti again, I'll look to work with Steve again! More
Knowledgeable, courteous, friendly staff. Were interested in helping me get what I wanted. Let me take car home and, when I did not buy it then, they accepted that I did not buy in good spirit. interested in helping me get what I wanted. Let me take car home and, when I did not buy it then, they accepted that I did not buy in good spirit. As soon as I decided, I naturally went back to Infiniti of Gwinnett. Thank you. Marion b. Stokes More
This is my third car that I have leased from IOG, and the service just gets better and better. Salesperson Jason Ferguson has been the best salesperson I have dealt with so far. I just hope he is still aro service just gets better and better. Salesperson Jason Ferguson has been the best salesperson I have dealt with so far. I just hope he is still around the next time. And of course, Sales Manager Kipp who has been around since my first Infiniti is like family now. Infiniti of Gwinnett just redefines and sets the standard for what car buying and car salesmanship should be. More
My first & wont be the last! Richard in Sales was outstanding to work with. No hassell or pressure. Excellant Customer Svs! Fair Trade value. Found the car on line and was better than expected. Neede outstanding to work with. No hassell or pressure. Excellant Customer Svs! Fair Trade value. Found the car on line and was better than expected. Needed new mats and a few little issues- all were taken care of promtly and exceeded my expectations. The Finance Dept beat my local bank by 2+% savings! Love me G37 convertabile! A+++ Dealer! More
Steve Pennamen was more than helpful, the most straightest salesman I have encountered in shopping around. He was honest and willing to work with you. He clearly was not trying to pull any tricks straightest salesman I have encountered in shopping around. He was honest and willing to work with you. He clearly was not trying to pull any tricks and allowed for a relaxed and less stressful experience. I was extremely glad to have gotten lucky enough to work with Steve. The dealership on the whole seemed well run and everyone was willing to help us. It was overall a great experience. I'd go back. Goran Cisic was a bit pushy at the end with the various warranties and he lost his cool at the end with an employee and was a bit harsh with me afterwards. That left a bit of a bad taste in my mouth as that was the last real interaction. But Steve was great! More
This dealer was great to work with. I came with intentions of trading my truck in for a used car, but the great folks at Infiniti of Gwinett set me up with a brand new Infiniti. The service was gre intentions of trading my truck in for a used car, but the great folks at Infiniti of Gwinett set me up with a brand new Infiniti. The service was great and all the employees were very friendly. I will definitely be coming back here. More
Steve was awesome. Informative but not pushy. I hate buying cars, but he made the experience very pleasant. I would definitely recommend him to anyone. I was driving a 2000 Dodge Durango, with 170,000 buying cars, but he made the experience very pleasant. I would definitely recommend him to anyone. I was driving a 2000 Dodge Durango, with 170,000 miles. It was difficult to give up that space, but now I am in love with my new car. I am impressed with the gas mileage the G25 obtains. At today's gas prices, that was definitely a factor in my decision. More