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INFINITI of South Bay

Torrance, CA

4.5
1,767 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,767 reviews

September 24, 2018

Service My service advisor Wilson Chihuahua is awesome! Very helpful, professional and just provided great service! Would definitely reccomend So. Bay Infinit More

by nikkij
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Sep 24, 2018 -

INFINITI of South Bay responded

Thank you for your awesome review and recognition of Wilson for his professional service. The best compliment you can get is a recommendation, and we appreciate that you feel comfortable recommending INFINITI of South Bay to your friends and family. Please check our website for current specials and lease offers when you're ready for your next INFINITI.

September 24, 2018

Service above and beyond Dealing with Candice makes coming to handle any problem or service issue a pleasure. She makes sure we get a nice loaner car and keeps us updated on p More

by guest1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Sep 24, 2018 -

INFINITI of South Bay responded

Thank you for recognizing Candice for providing a service level that is above and beyond. You mentioned three reasons we find that consistently make a difference in a customer's experience... friendly service, knowledgeable and professional employees and keeping the client informed. Thank you so much for trusting in Candice and INFINITI of South Bay for your service and tire needs and for taking your time to write such a kind review.

September 24, 2018

Outstanding Professional Service I called and was able to get an appointment on short notice for my oil change. They checked my car and made recommendations for the future. My car w More

by GRACE.FELIPE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Sep 24, 2018 -

INFINITI of South Bay responded

Grace, thank you so much for recognizing our ability to accommodate clients for short notice oil changes... we like to call it Express Service. It's always appreciated if you can plan ahead, yet we try to accommodate any urgent or last minute needs of our clients. Thank you for choosing to service your vehicle at INFINITI of South Bay.

September 24, 2018

Blessed Wilson was a great service and always is i love the way they deal with there customers and the service center make u feel like home More

by NICHOLSONDIAMOND5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Sep 24, 2018 -

INFINITI of South Bay responded

Thank you for recognizing Wilson for his great customer service here at INFINITI of South Bay. We too have recognized that Wilson is always so friendly and helpful with his clients. And, thank you for your compliments on our service center, we're glad that you found it feels like home. In the mornings we have fresh ground Starbucks coffee and danishes and in the afternoon there is always bottled water, fresh cookies and miscellaneous snacks. Our waiting room has big roomy comfortable chairs and couches with a big-screen TV to watch and relax or tables to work on.

September 24, 2018

Best quality service I've bought my infiniti 2012 fx35 from South bay. Been getting all my service needs at this dealer. Despite the fact of the distance I've been going More

by LILAZNGURL01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Nov 14, 2018 -

INFINITI of South Bay responded

Thank you for your loyalty to INFINITI of South Bay, and thank you for your recognition of our star Service Advisor Candice. It means so much to find an advisor who is responsive to your needs, and with whom you can place your trust. We are appreciative to know you've found this in Candice. Thank you for also recognizing our technicians for their impeccable service and great work. We are truly grateful for your kind words.

September 24, 2018

Great Customer Service The customer service team is helpful and they works hard to make customers satisfied. Comfortable waiting area. Sales team is friendly and ready to an More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Alvarez, Mark Chapman
Sep 24, 2018 -

INFINITI of South Bay responded

Dear Happy Customer, we are pleased to know that the choice of your positive screen name was the direct result of the friendly and helpful service you received from Mark and Luis. We look forward to seeing you at the dealership with your friends Happy Customer 2 and Happy Customer 3, and 4, and 5, and 6, and 7 .... some day. Thank you for your review.

September 24, 2018

Awesome Had great experience with service advisor Wendy. She was awesome and service was quick. Will always request her from now on. Shuttle service was grea More

by ECALDERON83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy
Sep 24, 2018 -

INFINITI of South Bay responded

Thanks for your awesome review of your Service Advisor Wendy and the INFINITI of South Bay service center. We look forward to providing you an exceptional client experience.

September 24, 2018

Not happy One service I am told need brakes and fix the third light. The cost quoted 400.00. Several months later went back they said breaks were ok did not ne More

by MSILVER776
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Candice Roxas
Nov 14, 2018 -

INFINITI of South Bay responded

Please call me on this so that we can make sure this is handled correctly and make this right for you. I'd like to personally have your vehicle put on the lift, have the brakes inspected and explain why (or why not) they need to be replaced. The discrepancy in price could likely be because we periodically run service specials. Right now we have a service special to replace front or rear pads and resurface rotors for only $249. To do both front and rear would be $498. Offer expires 10/31/18. This offer was mailed to current clients and is available online at www.infinitiofsouthbay.com. Thank you, Thomas Moncayo, Service Director, (310) 341-4486

September 24, 2018

25K service; check air conditioning; fix recall Ever was an excellent service rep. He delivered as promised. Thoroughly satisfied with the way I was treated, as well as then entire experience. Tha More

by DMISRAJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Nov 14, 2018 -

INFINITI of South Bay responded

Ever comes through again! Thanks for visiting INFINITI of South Bay for your 25,000 mile service, air conditioning check and recall repair. We are glad to learn that we delivered as promised and that you had an exceptional experience while servicing with us.

September 24, 2018

Amazing customer service elegant waiting area. Enjoyed the peacefulness of the waiting area. The customer service was excellent and advisor was very helpful and friendly. Taki More

by E.CAN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Villalobos
Sep 24, 2018 -

INFINITI of South Bay responded

Thanks for the 5 Star review and for recognizing Everado for his excellent client service. We just updated our facilities and appreciate that you've noticed. Looking forward for your next visit and please remember to check out website for current service coupons and special offers.