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Ira Subaru

Danvers, MA

4.7
622 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 622 reviews

April 24, 2024

I was very please how throughly helpful everyone in the dealership was especially Chris, the salesman that we worked directly with. More

by Hope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Freire, Rafael Ortiz
Apr 27, 2024 -

Ira Subaru responded

Congratulations on your new vehicle! We're thrilled that Chris provided you with a thorough sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 23, 2024

Amazing service, the whole process was easy and clear. Elie was an excellent salesmen. Would highly recommend. More

by Mtnsandlakes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Tejada Hernandez
Apr 25, 2024 -

Ira Subaru responded

Congratulations on your new vehicle! We're thrilled that Ellie provided you with an excellent sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 21, 2024

No new oil sticker for when my next oil change is due, i was charged $20 for a tire rotation when before it was included and they really tried to offer me 30k mile service thats over $800 when i did it alre More

by Bmore93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elie El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Ira Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 20, 2024

Helpful and informative, I am very happy with my purchase, couldn’t be happier thank you More

by f_wilson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Ira Subaru responded

Congratulations on your new vehicle! We're thrilled to have delivered a helpful sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 20, 2024

Great service. I have never had any complaints. I love my car and wouldn’t hesitate to buy another from Ira when the time comes. More

by MillieT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
Apr 23, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 19, 2024

Very responsive to customers beginning with original sales/buying process and following through to servicing the vehicle after purchase. More

by russ.a.quackenbush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
Apr 20, 2024 -

Ira Subaru responded

It's excellent to hear that our dealership is so responsive to customers, starting from the initial sales and buying process through to servicing the vehicle post-purchase. Thank you for choosing us!

April 19, 2024

I was informed by a person at the front desk that according to the technician my car was unsafe to drive and I needed it fixed. This was an exaggeration, as all that needed to be fixed was the contro More

by dougmorellato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Apr 23, 2024 -

Ira Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 19, 2024

Pushy staff with "buy now or it's going to sell! " tactics. They lied about the car I was coming in to see. I don't think it existed and they immediately made a big show of the car being bought that More

by William
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sophia Louzada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Ira Subaru responded

William, Thank you for your review and I am sorry that the car you were interested in was not available upon your arrival. However, we can not hold a car unless there is a deposit on the car as was shared with you via phone. We have a big inventory at great prices and our cars don’t last long. Please feel free to reach out to me if you have any questions (roscoerobinson@group1auto.com) Kind Regards Roscoe Robinson General Manager

April 18, 2024

This dealership is professional, knowledgeable and easy to work with. This is my second time at this dealership. I love the service department and Elie El Hachem ,my sales person was wonderful! I felt no p More

by teecha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Brazil
Apr 19, 2024 -

Ira Subaru responded

It's great to hear that you had a positive experience at our dealership! We strive to provide professional and knowledgeable service to all our customers. Elie is indeed a valuable member of our team, and we're glad to hear that he made your car-buying experience enjoyable and stress-free. We appreciate your recommendation and look forward to serving you again.

April 17, 2024

Ultimate rip off. Great for suckers'..Your choice. The only person who will be happy will be a brainless person (more money than brains). More

by marchantmatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Weinstein
Apr 19, 2024 -

Ira Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.