Read Reviews Island Acura

Island Acura

Island Acura

3350 Sunrise Hwy
Wantagh, New York 11793

(516) 679-5400

Island Acura
Manufacturer: Acura

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Write a ReviewWrite a Review

  • Customer Service:

    4.7

  • Quality of Work:

    4.7

  • Friendliness:

    4.8

  • Overall Experience:

    4.7

  • Pricing:

    4.4

24-Month Rating

based on 12 reviews

4.6

4.6 out of 5

20 lifetime reviews

Island Acura

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Certified: Island Acura

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Island Acura has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Island Acura
What really sets an Acura dealership apart these days?
Value, Selection and Price
You're a Smart Shopper! You know what it takes to find a great deal on a New Acura or Certified Pre-Owned Acura in Wantagh. Whether you're looking for the perfect new vehicle or a great deal on a Low Priced Car or Low Mileage Car, you can be in-control as you use the Acura Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
Save Time and Money
You can research new Acura vehicles from the Research Tools of this site. If you see something you like, you can easily call us.
Convenient Location
To visit our dealership, check our Map and Location and Department Hours – we would like to meet you in person and help you with your car ownership needs. Our dealership is conveniently located in the Wantagh area and worth the drive.
Service, Parts, Accessories
When it's time for regularly scheduled Service, Maintenance or Repairs, we hope you'll consider our modern and friendly Service Department. If you need Parts or Accessories for your Acura we're glad to help and have departments standing by and ready to serve you.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 11:00 AM - 4:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

lnadel
2/12/2013 9:41:51 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe Mulcahy

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Island Acura:

My wife and I purchased a new 2013 Acura RDX from Island Acura. This was not our first new car purchase from Island Acura. Our salesman, Joe Mulcahy couldn't have been more helpful. He made our new car purchase experience actually pleasant. My wife had questions about the bluetooth and Joe spent the time to explain how to use her phone handsfree.

Only have the car 2 weeks and have not been in for service yet but have had good experiences in the past.

We have and would recomended Island Acura to others.

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ACdriver
10/15/2012 10:36:44 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank OnolfiFrank Onolfi

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Island Acura:

I was in and out quickly for an oil change, inspection and filter change. They didn't try to sell me anything I didn't need and offered me coupons on check out for services above. The employee that was helping me was respectful and attentive to my questions. Would recommend and i plan on coming back. Price is a little more then your neighborhood garage but worth it.

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Silent Majority
7/29/2012 11:29:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Joe M.

  • Customer Service:

    1

  • Quality of Work:

    2

  • Friendliness:

    2

  • Overall Experience:

    1

  • Pricing:

    2

  • Overall Score:

    1.6

My Review Of Island Acura:

Buyers beware. Make sure you bring a calculator and double check your final invoice because extra charges magically appeared on mine. Totally shady. If you are 35 or younger don't waste your time going to Island Acura as they treated me horribly. They are a bunch of dinosaurs. Worst dealership out off all the Acura's I visited. They are totally miserable and complete scammers!!

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Response From: Island Acura
Added: 7/31/2012 4:17:36 PM

We're sorry to hear that your experience at our dealership was unsatisfactory. Island Acura strives for superior customer service and as such we apologize if you feel that you received something less than that. We're sorry for any miscommunication regarding pricing and rest assured that Island Acura will continue to strive to deliver superior customer service and I hope that you'll still consider us in the future.

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ebauma
6/9/2012 1:46:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob Gio

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Island Acura:

Bob was very accomodating, efficient and friendly. He described the probable time line for our order, kept us apprised of the schedule, advised on extension of existing lease and met our schedule. We received a patient ad thorough explanation of our car's accessories as well.

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MEPASTIER
4/10/2012 7:23:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
BOB GARCHITORENA

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Island Acura:

BEAUTIFUL SHOWROOM. FRIENDLY, PROFESSIONAL STAFF. GREETED IMMEDIATELY UPON ENTERING SHOWROOM. THEY TOOK TIME TO EXPLAIN ALL FEATURES AND CONTROLS IN THE CAR. FELT VERY COMFORTABLE UPON TAKING DELIVERY OF MY CAR. OUR SALESMAN, BOB, GAVE US A FOLLOW-UP PHONE CALL A WEEK LATER TO SEE IF WE WERE COMFORTABLE WITH THE CAR OR IF WE HAD ANY QUESTIONS.

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zublin
4/4/2012 7:35:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ivan Ivanov

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Island Acura:

Ivan Ivanov was a tremendous help to us while purchasing our new acura. He was extremely friendly, answered all of our questions, and was very thorough in his work on the day we picked up our new car. I'd recommend Island Acura, and Ivan Ivanov to anyone inquiring about where to purchase their acura.
Thanks for the great service.
Nicole and Dylan Zublin

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sjconig
2/6/2012 12:25:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bobby G

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Island Acura:

Bobby G is very Experience in helping you out on desiding on the right car for you.
I would recommend as many people to go see him and Island Acura dealer

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bog222
11/8/2011 9:17:50 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob Garchitorena "Gio" & Rob O'Conner

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Island Acura:

I recently leased an Acura TSX. I spent a good part of my summer looking for a car along with the pros and cons. I was about to finally lease a MB 300 but decided to go to lexus,bmw,audi again to make sure I was making a good choice. While I was shopping I stopped at Island Acura and liked the tsx and Bob spent plenty of time explaining the lease process ,things to look out for ex.buy backs, I continued to shop and dealt with salesmen that didn't know there product I ultimately decided on the 2012 TSX. The Acura dealership was a no haggle pleasant time. I actually paid less for the 2012 than a leftover 2011. This dealership is worth the stop if you plan an Acura or any highend car at that.

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bobt3
10/27/2011 12:23:14 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
joey

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Island Acura:

i have a 2006 tl with 80.000 miles the check engine light went on i brought in they said it was a transmission problem they replaced the transmission with a rebuilt transmission from acura no charge i had the extended warranty they repaired car in a timeley manner the new transmission is warrantied for 3 years

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Merleberg@aol.com
8/14/2011 7:23:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe Mulcahey

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Island Acura:

The salesman was friendly, informative and made me feel very comfortable.
What more is there...I had a pleasant experience. My last few acura's have been leased with this salesman and dealer.

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