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Jaguar Land Rover Annapolis

Annapolis, MD

4.9
350 Reviews

101 Ferguson Road

Annapolis, MD

21409

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Showing 350 reviews

October 19, 2022

I was a customer of this dealership for the past two years while I had my Land Rover Discovery. There are not enough good things to say about the professionalism, courtesy and kindness of my service adv More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margarito Huizar
Oct 21, 2022 -

Jaguar Land Rover Annapolis responded

Tracy, we here at Jaguar Annapolis appreciate your excellent five-star review. We always strive for a high level of customer satisfaction while providing you with a kind, courteous, and professional experience and are overjoyed to learn our Service Team provided just that. Thank you for trusting us with your vehicle and please don't hesitate to reach out to us for any future automotive needs.

September 18, 2022

Excellent service and quality repair work . Would definitely recommend Annapolis Jaguar. Best dealer in the area. More

by Fahobson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR
Sep 19, 2022 -

Jaguar Land Rover Annapolis responded

Thank you for your excellent five-star review and strong recommendation. It's our Service Teams' pleasure to provide insightful knowledge on anything needed to ensure your vehicle stays in great working condition. Please feel free to contact us at Jaguar Annapolis if we can be of any further assistance.

August 31, 2022

The staff was great, outstanding customer service! Melissa was awesome and answered all my questions and concerns. More

by Sheree Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Sep 02, 2022 -

Jaguar Land Rover Annapolis responded

We are proud to receive your perfect five-star rating, Sheree! Thank you for taking the time to leave Jaguar Annapolis such great feedback.

August 30, 2022

Melissa was great! Knowledgeable, responsive, was able to get me in and out in reasonable time. More

by marlow.bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Aug 31, 2022 -

Jaguar Land Rover Annapolis responded

Hi Marlow, Thank you for this great review. Our staff is dedicated to providing all our guests with an exceptional experience. As one of our valued customers, we want to sincerely thank you for choosing us here at Jaguar Annapolis. If you ever need further assistance, please contact us anytime. Have a lovely day.

August 29, 2022

Jonathan is always friendly and has never pushed me for more than the minimum service required. He also shares possible upcoming maintenance so I can plan ahead. Great service overall! More

by Kristopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Aug 31, 2022 -

Jaguar Land Rover Annapolis responded

Hello Kristopher, All of us are delighted to read that you had a heartfelt appointment with us. I am so very grateful to you for recognizing us with this endorsement online here on DealerRater. Thank you for choosing Jaguar Annapolis.

August 26, 2022

EVERY VISIT HAS BEEN SUPERLATIVE: CONSTANT EMPLOYEE FEEDBACK WHILE WAITING; DESK RECEPTIONIST FREQUENTLY ASKING IF I NEED ANYTHING.......COULDN'T HAVE BEEN BETTER! SET ME UP WITH COMPUTER CONNECTION S More

by ISLANDER-1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson & your receptionist-hostess at the front desk, BOTH exceptional, Mike Kelley, Jonathan Monias
Aug 30, 2022 -

Jaguar Land Rover Annapolis responded

Thank you for your recommendation, positive review, and rating. It is our pleasure to assist you in any way we can. To know Jaguar Annapolis was able to provide a superb experience is amazing. We are so glad to hear that our Service Team was able to make your experience with us a memorable one and that you enjoyed the amenities we offered.

August 23, 2022

Great, kind, caring, courteous, and thoughtful are a few of the things I can say about Jaguar of Annapolis. More

by pjohnson19571995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson was a 10 in every respect., Mike Kelley, Jonathan Monias, Amy Anderson, Devneet Saini
Aug 24, 2022 -

Jaguar Land Rover Annapolis responded

Hello, we appreciate you taking the time to review Jaguar Annapolis. It is a pleasure for us to be kind, caring, courteous, and thoughtful. We are grateful for your business. Thank you.

August 16, 2022

Great staff,,Jonathan Manios is pleasurable and knowledgeable and can accommodate my convertible F-type Jaguar... just wish you would get an R F-type convertible so I can test drive it and trade in More

by rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Aug 19, 2022 -

Jaguar Land Rover Annapolis responded

Hello Rocky, we are happy to learn that you had a pleasurable experience with Jaguar Annapolis. Our staff appreciates you taking the time to review us. Please let us know if we can assist you further.

August 13, 2022

The service department has declined in my opinion over the past few years. This includes the friendliness, patience, interactions and approach of the staff. More

by abridgeville
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias, Frank Elizondo
Aug 17, 2022 -

Jaguar Land Rover Annapolis responded

Hi, Thank you for the survey and for reaching out to me for suggestions on how we can approve. We appreciate your feedback and if you would like to discuss anything else further please contact me at your earliest convenience. Thank you, Barry Tabor Service Manager BTabor@penskeautomotive.com

August 04, 2022

The staff at Annapolis Jaguar are courteous and competent. My service rep, Johnathan is outstanding. More

by Livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias, Robert Carter
Aug 05, 2022 -

Jaguar Land Rover Annapolis responded

Hello! Thank you so much for your 5-Star rating. We at Jaguar Annapolis appreciate your business and are here for all of your future automotive needs.

Aug 06, 2022 -

Livingston responded

Outstanding!! Thank you

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