Read Reviews Jaguar Land Rover Annapolis

Jaguar Land Rover Annapolis

Jaguar Land Rover Annapolis

101 Ferguson Road
Annapolis, Maryland 21409


(410) 349-8090

Manufacturers: Jaguar, Land Rover

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  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 58 reviews

4.9

4.9 out of 5

58 lifetime reviews

Jaguar Land Rover Annapolis

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Certified: Jaguar Land Rover Annapolis

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Jaguar Land Rover Annapolis has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Jaguar Land Rover Annapolis

Jaguar Land Rover Annapolis's automotive expertise is a product of our sustained interest in industry trends and characteristics. We are privileged to share the latest news, promotions and events with you and hope the information will enhance your shopping experience. We believe an informed customer is the best customer; that's why we're here to make your car buying or leasing experience seamless and carefree.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Instant Financing
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Television
Drive-In Service Vending Machines
Express Service Hand wash service vehicles
Free Coffee Test track
Free Drinks Snack center
Free WiFi

2ndjag
5/12/2013 9:03:45 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank ElizondoFrank Elizondo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Jaguar Land Rover Annapolis:

Frank was extremely knowledgeable and helpful with a great low pressure approach. Stayed late to work through all the details. Definitely recommend Frand and the Annapolis Jag Dealership.

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aslaught
4/22/2013 2:01:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Graeme ReevesGraeme Reeves
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jaguar Land Rover Annapolis:

We had a great car shopping experience with Sales Guide Graeme Reeves. He was both friendly and very knowledgeable about the product Land Rover. We came into the dealership with little or no knowledge on this vehicle but left with this being a top contender for our next vehicle purchase. It wasn't a question he couldn't answer. He greeted us with courtesy each and every time, even the test drives were a learning experience! But what really sold us was the drive over the rocky obstacle course out front of the Annapolis dealership, this was definitely the icing on the cake. Silly us, we though it was just there for decoration!!!!! Within two weeks of our last visit, we purchased a new Land Rover LR4. Awesome!

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CindiAwi
4/3/2013 6:26:26 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray  HatfieldRay Hatfield
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Jaguar Land Rover Annapolis:

I own a 2001Jaguar S-Type that I treasure and I always bring it to Annapolis Jaguar for service. Each and every time I visit, I am treated with courtesy and the best customer service by Service Manager, Ray Hatfield. As a Professional Development Manager with AT&T Business Solutions, I know the importance of excellent customer service. Ray is an asset to your team!

Cindy L. Parker, a very satisfied customer

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carguy4105
3/29/2013 6:29:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Amy AndersonAmy Anderson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jaguar Land Rover Annapolis:

Amy was great!! She took great care of me and my family best car buying experience I have ever had I will go back for another!

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FNewman
3/17/2013 2:13:42 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank ElizondoFrank Elizondo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Jaguar Land Rover Annapolis:

It is always a pleasure to visit this dealership. All of the staff are friendly. Frank Elizondo has sold us several cars over the past few years. There are no unpleasant surprises when it is time to wrap up the deal. We bought a gorgeous green Jag on St. Patrick's Day weekend

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Careseck
3/8/2013 8:57:05 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Amy AndersonAmy Anderson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jaguar Land Rover Annapolis:

The customer service was great. Amy went out of her way to help us when we had trouble with our key. Would definitely buy from this dealership again.

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Gblosser
3/4/2013 8:16:45 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Amy AndersonAmy Anderson
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jaguar Land Rover Annapolis:

Amy was wonderful! She made the process so easy and was always there to answer questions even during her day off. Thanks so much Amy!

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gdd614
3/4/2013 6:02:13 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike  KelleyMike Kelley
Jonathan MoniasJonathan Monias
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jaguar Land Rover Annapolis:

I gave the rating I gave because everyone is knowledgeable and always very helpful.I always recommend this dealership to any and everyone I know. I like the staff and the waiting area is great. (better seating would be nice, those chairs are very uncomfortable) I definitely like coming to Jaguar Land Rover Annapolis. I could go to the one in Hunt Valley but I don't. Thank you

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jdeasel
3/3/2013 11:50:58 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Graeme ReevesGraeme Reeves
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jaguar Land Rover Annapolis:

It doesn't get any better than working with a sales adviser who owns and fully utilizes the product that they sell. Graeme Reeves is that person. I was looking for a stylish, rugged vehicle that had respectable towing capabilities and I began researching the Evoque. Graeme took my wife and I for a test drive on the dealer's demonstration course and it was an experience that I will never forget! The demo course with Graeme is a must do! He kept me updated during the entire ordering process and upon delivery he gave a thorough and very practical introduction to all of the features in our Evoque. Overall, this has been my best new vehicle purchasing experience.

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Golfer13
2/26/2013 6:29:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert CarterRobert Carter
Ben  PettisBen Pettis
Graeme ReevesGraeme Reeves
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jaguar Land Rover Annapolis:

Friendly, informative service. Very professional and knowledgable staff. Robert stayed around into the evening to explain all the evoque features. Love land rovers' solid construction and style. Not your ordinary SUV.....

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