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Jaguar Land Rover Parsippany

Parsippany, NJ

4.2
483 Reviews

220 U.S. West

Parsippany, NJ

07054

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483 Reviews of Jaguar Land Rover Parsippany

April 09, 2023

Once again the service department did an excellent job, very thorough and completed the the same day . More

by vincentmackiewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Apr 13, 2023 -

Jaguar Land Rover Parsippany responded

We're proud of our team for showing you a five-star experience, Vincent! We hope you visit us again in the future! Thank you! - Land Rover Parsippany

March 08, 2023

Land Rover Parsippany did a great job on a difficult problem and my service tech, Mike Barbone could not have been more professional or more helpful. More

by Smollett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barbone
Mar 09, 2023 -

Jaguar Land Rover Parsippany responded

We're so glad we could assist you! Thanks for trusting Land Rover Parsippany with your vehicle. We hope you won't hesitate to reach out if Mike & the team can be of service again in the future!

March 03, 2023

This dealership advertises low pricing then add thousands of dollars of invented, dealer add on "fees" to the price. Fees that no other dealers chg. Typical bait and switch. More

by bob d
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Can't remember
Mar 06, 2023 -

Jaguar Land Rover Parsippany responded

Hi Bob, It's a shame to read this review and learn that we couldn't make a deal happen for you this time. We hope you'll reach out and discuss this with us so we can help improve your experience. We wish you the best in your automotive journey and hope to hear from you. Thank you, Bill Gonyea - General Manager - +1 (973) 575-8055

January 30, 2023

Jim Pappas was great to deal with. No pressure sale, knowledgeable about the vehicles - overall great experience. More

by DMT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pappas
Feb 01, 2023 -

Jaguar Land Rover Parsippany responded

Thank you for the fantastic review! We're so glad Jim provided you with an excellent experience and we'll be sure to pass along these kind comments to him. Thanks for choosing Land Rover Parsippany. We hope we have the opportunity to work with you again in the future!

January 22, 2023

I did my oil change for the first time at this dealership and i’d never come back . The staff were rude and unprofessional and I don’t appreciate it. I asked them to check the coolant level on the car and More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Jan 23, 2023 -

Jaguar Land Rover Parsippany responded

Hi Mo, thank you for sharing your experience. We apologize that our team did not provide you with an excellent appointment and if you wish to discuss this further, I'd be happy to connect with you. Thanks, Bill Gonyea - General Manager - +1 (973) 575-8055

January 20, 2023

Outstanding team with great experience. I go to Land Rover Parsippany for all my vehicles. More

by Austin Ocello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pappas, Michael Cantalupo, Greg Fioretti
Jan 20, 2023 -

Jaguar Land Rover Parsippany responded

Hi Austin, thanks for the five stars! We hope to see you back for all of your future automotive needs! -Land Rover Parsippany

January 17, 2023

Just purchased a 2023 Land Rover Defender from Land Rover at Parsippany. Had an excellent experience dealing with Gene Robinson on the sales team. Gene was nothing but professional, communicative, and very n More

by afoulds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Robinson
Jan 19, 2023 -

Jaguar Land Rover Parsippany responded

Thank you for taking the time to share your experience! We appreciate you trusting Gene & the Land Rover Parsippany team with your business and hope you enjoy your beautiful new Defender!

January 03, 2023

Bob was fantastic. Service received and communication throughout was excellent. I’ll gladly switch from other dealers going forward to Parsippany. More

by yonder-wolfram-0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Jan 05, 2023 -

Jaguar Land Rover Parsippany responded

Thank you for giving us the opportunity to earn your business! We're happy to hear our team provided you with an excellent experience and we look forward to seeing you again next time here at Land Rover Parsippany!

December 30, 2022

This is the worst experience ever, my car been at the dealership for two months, and still there. I understand the parts didn’t come in yet, take care my vehicle like it’s a company vehicle. I really thi More

by taylorshaquan1.rk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Dec 30, 2022 -

Jaguar Land Rover Parsippany responded

Thanks for providing us with this feedback. Please feel free to contact us directly so we can better understand what happened. Bill Gonyea - General Manager - +1 (973) 575-8055

December 30, 2022

I went up there of week ago to ask them to put my tank back at a half of tank of diesel because it was cold outside and I didn’t want to mess up my diesel pump, that’s where my tank was at when I bring it More

by taylorshaquan1.rk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Dec 30, 2022 -

Jaguar Land Rover Parsippany responded

Thanks for providing us with this feedback, Taylor. We're sorry to hear that your visit with us was not a positive one and we would love to hear more about what happened. Please feel free to reach out to us directly so we can assist. Bill Gonyea - General Manager - +1 (973) 575-8055