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Jake Sweeney Kia

Florence, KY

3.3
485 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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5969 Centennial Cir

Florence, KY

41042

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Showing 485 reviews

December 01, 2016

Great. Friendly. And super helpful Michael Meyer was a great help to me when i was looking to get a car. He had a great personality n was very nice and helpful. He made me feel very com More

by Robin Eversole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2016 -

Jake Sweeney Kia responded

We are grateful for your business and the information you provide about your customer experience. Our entire Jake Sweeney Kia team looks forward to working with you in the future. On behalf of Michael, Ryan, Jesse and our entire staff at Jake Sweeney Automotive. Thanks again and have a great day!

November 28, 2016

Great dealership! Had a great experience buying my Kia Optima. Cody French (our salesman) went above and beyond to meet our wants and needs when buying our car. I would More

by penick.shayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2016 -

Jake Sweeney Kia responded

Shayla, Thank you for your business. Cody French appreciates your kind words and all of us at Jake Sweeney Kia thank you for the wonderful review. We will work hard to keep you happy and we look forward to working with you in the future. Have a great day.

November 28, 2016

great job Mike Tackett!! great help < thank you Great job, very fair and fast service. The sales person was great. And kept all promises, I was very happy with his service. Great Job More

by KP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Tackett
Nov 29, 2016 -

Jake Sweeney Kia responded

Thank you for your business. Mike appreciates your kind words and all of us at Jake Sweeney Kia thank you for the wonderful review. We will work hard to keep you happy and we look forward to working with you in the future. Have a great day.

November 20, 2016

Overall great experience. Our sales associate, Cody French, made a good first impression. He was courteous and professional while we asked to see several different vehicles. More

by army907
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2016 -

Jake Sweeney Kia responded

Thank you for your business. Cody appreciates your kind words and all of us at Jake Sweeney Kia thank you for the wonderful review. We will work hard to keep you happy and we look forward to working with you in the future. Have a great day.

November 20, 2016

Excellent Customer Service!!! Buying a car from Jake Sweeney Kia of Florence, was top on my list of great experiences! My mother and I went to buy a car, knowing minimal of what to More

by Rachael Rankin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Reader (sales), Scott Kirn (finance)
Nov 21, 2016 -

Jake Sweeney Kia responded

Dear Rachael, Thank you for your business. Jason and Scott both appreciate your kind words and all of us at Jake Sweeney Kia thank you for the wonderful review. We will work hard to keep you happy and we look forward to working with you in the future. Have a great day.

October 13, 2016

Terrible customer service This dealership may be all about the sale however when you decide you no longer want the sale they not only insinuated I lied. They now are refusing t More

by No sale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The person who worked in management system name was Tammy did not get a last name, Mike Rigney
Nov 21, 2016 -

Jake Sweeney Kia responded

We at the Jake Sweeney Kia would like to thank you for the review of our company. It is unfortunate that we could not meet your needs. Our internet department has made Kia management aware of this review. Please contact Coby Sweeney at 859-938-2020. Hopefully we can resolve this issue. Your feedback is however vital to our dealership in order to improve our customer's experience. It really does make a difference when we receive feedback online. We look to working with you in the future. Thanks again and have a great day.

October 06, 2016

stay away After getting home we found the top was missing all 6 bolts that secured it down, 4 lug nuts were missing and 1 wheel was loose...and that was just th More

by mark
Recommend Dealer
No
Employees Worked With
Other Employees : do not remember
Nov 21, 2016 -

Jake Sweeney Kia responded

Thank you for your feedback. It is our goal at Jake Sweeney Kia to always make our customers happy at each and every point during both the sales process as well our service process. Thank you again for your time.

September 15, 2016

We went to just look for a car that would accommodate our family . Donte helped is find the perfect car for our family . He didn't make you feel like you we're pressured h More

by Eganisaqt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2016 -

Jake Sweeney Kia responded

Jake Sweeney Kia would like to thank you for your business and the 5 star review of our Sales department. Your feedback is vital to our dealership. It really does make a difference when we receive positive feedback online about a great guy like Dante. We look to working with you in the future. On behalf of Dante and the entire Sweeney Kia staff, thanks again and have a great day!"

September 04, 2016

Very disappointed! The Worst car buying experience in my life. 15 year Kia customer probably my last! Please be warned stay far away from Jake Sweeney Kia! !!! More

by Jolly Roger
Recommend Dealer
No
Employees Worked With
Jason
September 01, 2016

Amazing customer service I lost my car in the norwood flood and I call every where to get help with another car and I was hitting a dead end I contacted donte ( he sold me the More

by Elise Eadie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2016 -

Jake Sweeney Kia responded

Dear Elise, Thank you for your business. Dante appreciates your kind words and all of us at Jake Sweeney Kia thank you for the wonderful review. We will work hard to keep you happy and we look forward to working with you in the future. Have a great day.

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