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Jake Sweeney Kia

Florence, KY

3.3
485 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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5969 Centennial Cir

Florence, KY

41042

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Showing 485 reviews

April 23, 2016

Terrible Customer Service Cost Me BIG I was never thrilled with the service that I received at this location, but the location was convenient to home. When their failure to apply my warran More

by Shawn Dempsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
May 05, 2016 -

Jake Sweeney Kia responded

Mr. Dempsey, Thank you for your feedback. It is our goal at Jake Sweeney Kia to always make our customers happy at each and every point during the sales and service process. We take all of our ratings very serious. It is unfortunate that we could not meet your needs. Your vehicle was not purchased from our dealership, so your warranty was not applicable with our dealership. Your feedback is however vital to our dealership in order to improve our customer's experience. Thank you again for your time, hopefully we will continue to work with you and your family in the future.

April 06, 2016

My Car Review Good experience. Friendly service. I was surprised at how helpful Cody French and his manager Jesse Parks were while my girlfriend was having a diffic More

by Nissan2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2016 -

Jake Sweeney Kia responded

Jake Sweeney Kia would like to thank you for your business and the positive review of our company.We look to working with you in the future. On behalf of Cody and our entire Kia team, thanks again, have a great day.

April 01, 2016

Best experience Great customer service, no pressure. I found the perfect vehicle that met and exceeded all of my expectations. I couldn't have asked for a better expe More

by Adgaines
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2016 -

Jake Sweeney Kia responded

Jake Sweeney Kia would like to thank you for your business and the positive review of our company. The information that you provide helps develop our customer experience for the next time you visit us. We look to working with you in the future. On behalf of Dante, Jesse and our entire Kia team, thanks again, have a great day.

March 23, 2016

Exceptional I don't have the greatest credit in the world but I went in and was referred to Will by a friend. He was extremely helpful along with the rest of the More

by Heidi Roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Helpinstine
Mar 24, 2016 -

Jake Sweeney Kia responded

Dear Heidi, we at Jake Sweeney Kia would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership. The information that you provide helps develop our customer experience for the next time you visit us. We look to working with you in the future. Enjoy your new car. On behalf of Will and our entire Kia team, thanks again and have a great day.

March 11, 2016

Crooked, deceitful, liars, and shady. This dealership couldn't be more crooked. They lied about pricing and jumped up the price after a deal had been reached. They added hidden fees throug More

by Aggravated Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 16, 2016 -

Jake Sweeney Kia responded

Dear Aggravated Customer, we at the Jake Sweeney Kia would like to thank you for the review of our company. It is unfortunate that we could not meet your needs. Your feedback is however vital to our dealership in order to improve our customer's experience. Please contact Jesse Parks or Coby Sweeney at 859-938-2020. Hopefully, we can resolve the issue and provide you with the best possible customer care possible . We look forward to working with you in the future. Thanks you for your patience and have a great day.

March 10, 2016

Awesome experience! Excellent dealership! Jeremy really worked to get me a nice car within my price range. I will recommend all my friends and family to go see Jeremy! Al More

by Nelson12349
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hutton
Mar 16, 2016 -

Jake Sweeney Kia responded

Dear Nelson, we at Jake Sweeney Kia would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership. The information that you provide helps develop our customer experience for the next time you visit us. We look to working with you in the future. Enjoy your new Kia Forte. On behalf of Jeremy, Ryan, and our entire Kia team, thanks again and have a great day."

March 07, 2016

Great people! Great dealership! The people at this dealership were very helpful and accommodating! The salesman, although a little more forceful than I would have liked, was very kno More

by Iuvmycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rom Beagle, Danny Magulabnan
May 31, 2016 -

Jake Sweeney Kia responded

We at Jake Sweeney Kia thank you for your positive feedback and your business. We are glad to hear your experience was great as your feedback is vital to our company. On behalf of Danny and the entire Jake Sweeney Kia team we thank you and hope to do business with you in the near future!

March 06, 2016

Great customer service This is one of the best experiences ive had at a dealership. Jermey sold me a 2010 journey and i love it. I called before i came for a test drive an e More

by brit and mil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Moore , Shane Soard, Jeremy Hutton
Mar 16, 2016 -

Jake Sweeney Kia responded

Dear Brit and Mil, We at Jake Sweeney Kia would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership. The information that you provide helps develop our customer experience for the next time you visit us. We look to working with you in the future. We hope you enjoy your new Journey. On behalf of Jeremy, Tammy, Shane and our entire Kia team, thanks again and have a great day."

February 28, 2016

Great experience I took my mother there to look at vehicles. The process was great as was the salesman Jeremy. This was by far the best experience I've ever had buying More

by Kdwatson113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hutton
Mar 01, 2016 -

Jake Sweeney Kia responded

We at Jake Sweeney Kia would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership. The information that you provide helps develop our customer experience for the next time you visit us. We look to working with you in the future. We hope you and your family enjoys the new vehicle. On behalf of Jeremy, Ryan, and our entire Kia team, thanks again and have a great day.

February 26, 2016

Satisfied Customer Very easy to deal with, no pricing shenanigans. This is our second vehicle purchase from them over the past ten years and they have always taken care More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Darpel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Helphenstine
Mar 01, 2016 -

Jake Sweeney Kia responded

We at Jake Sweeney Kia would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership. The information that you provide helps develop our customer experience for the next time you visit us. We look to working with you in the future. Enjoy your new vehicle. On behalf of Tony, Will, and our entire Kia team, thanks again and have a great day.

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