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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
1,990 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,990 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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April 24, 2024
Our car has been in the repair center for over a month waiting for a part. The mechanical staff has been amazing in keeping us informed. However, GMC is unable to obtain the parts needed for their cars. T waiting for a part. The mechanical staff has been amazing in keeping us informed. However, GMC is unable to obtain the parts needed for their cars. They also do not provide a temporary car, leaving us without a car for an undetermined time period. More
by SGS.Lyndale
Employees Worked With
Helpful April 24, 2024
We prefer to come to this dealership for servicing our vehicle versus the one in our city because of how well they have treated us and answered any questions we have. vehicle versus the one in our city because of how well they have treated us and answered any questions we have. More
by B.RONDAN
Verified CustomerApril 24, 2024
Jim Ellis Mall of Georgia has always gone above and beyond. James and Ed excellent service advisors that always do what is best for the customer. beyond. James and Ed excellent service advisors that always do what is best for the customer. More
by ellisjames
April 19, 2024
Good, but Economy Manager it's unrespectful. Do not deserve be part of staff . Totally different was the seller David Estrella who was very professional and gentle. Do not deserve be part of staff . Totally different was the seller David Estrella who was very professional and gentle. More
by 4qspn2nn5
Employees Worked With
April 16, 2024
This is the 4th time I have to take my truck in to figure out what’s wrong with the transmission and supposedly the replacement part would fix it and truck is still the same mis shift while driving out what’s wrong with the transmission and supposedly the replacement part would fix it and truck is still the same mis shift while driving More
by Oneforallservices1
April 16, 2024
Prompt service with no appointment. Could not be happier. Fifteen words is to much of a minimum. Could not be happier. Fifteen words is to much of a minimum. More
by Andrewbennefield
Employees Worked With
April 16, 2024
It was a good experience friendly staff repaired my vehicle in a timely manner, my only complaint is the car rental company which was hertz. Was the most unprofessional experience I’ve ever had no walk vehicle in a timely manner, my only complaint is the car rental company which was hertz. Was the most unprofessional experience I’ve ever had no walk around for damages and car was all the way across the parking lot in the pouring rain, all the attendants said was you at is the black one while sitting at his desk. More
by Tracymaddox317
Employees Worked With
April 15, 2024
Great Service provided during my Car Repair. . Jim Ellis listen to all my concerns and needs. Gave me fall cost of repairs before working on my car very appreciative. . Jim Ellis listen to all my concerns and needs. Gave me fall cost of repairs before working on my car very appreciative. More
by PAMELA3.THOMAS
Employees Worked With
April 12, 2024
Easy in and out, simple service with oil and rotation but team was great and very professional. team was great and very professional. More
by JAY.YOUNG
Employees Worked With
April 11, 2024
Texted me about my car and sent a video showing all areas of my car. of my car. More
by Carole
Employees Worked With
