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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.7
8,047 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,047 reviews

June 06, 2024

This dealership has been very Quick, efficient, pleasant, and reliable to my needs. I hope it continues when my warranty expires.🤔 More

by maryberry0817
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 06, 2024

Oscar was great! He was very informative on the recommended services needed. He also arranged for the shuttle to drop me off and pick me up while my car was being mai More

by Browneyez7679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morning barista lady!
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June 06, 2024

I don’t have nothing negative to say about this dealership I brought several cars from them always on the positive side I could say maybe this time the interest was a little to high. More

by Lucbelzince
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Leduc
3.0
This rating includes all reviews, with more weight given to recent reviews.
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June 06, 2024

Excellent Service! The best dealership I ever dealt with. Raymond was very professional and attentive. He kept me updated and had his driver bring me home and pick me u More

by maidaadelia291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with us and that Raymond provided professional and attentive service. It's great to know that our team went out of their way to be helpful and that you appreciated the convenience of our shuttle service. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to serving you again at Jim Ellis Toyota!

Helpful
June 06, 2024

I’ve always had very good service with parts and service needs. Katie is knowledgeable, professional and kept me informed of my vehicle status. I highly recommend this dealership. More

by 1974dat260z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you've consistently received excellent service for your parts and service needs. Katie's qualities are truly valued here, and we appreciate your recommendation. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to continuing to serve you at Jim Ellis Toyota!

Helpful
June 05, 2024

Dani went above and beyond to help me be able to purchase my new truck, the rest of the team were a little more difficult to deal with being that they would not work with me on price at all hardly. More

by 5212clb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us. We're delighted to hear that Dani went above and beyond to assist you in purchasing your new truck. We apologize for any difficulties you encountered with the rest of the team regarding pricing. Your feedback is valuable to us, and we'll use it to improve our services. If you have any further comments or need assistance, please don't hesitate to reach out. We appreciate your support and hope to serve you better in the future at Jim Ellis Toyota!

Helpful
June 05, 2024

Great service and customer relations. The waiting time was less than what I was expecting. More

by claudinehoagland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind feedback! We're glad to hear that you had a great experience with our service and customer relations, and that your waiting time was shorter than expected. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

Helpful
June 05, 2024

Everyone was super nice and helpful! Having to fix your car is not something that is always planned, but the team made sure it was smooth and easy. In and out in under an hour. More

by Graciemthorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that you're pleased with the service you received from our dealership and that Oscar provided excellent service. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

Helpful
June 05, 2024

I’m very pleased with the service that I received from the dealership. Oscar Johnson is an excellent service person. More

by Jukie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that you're pleased with the service you received from our dealership and that Oscar provided excellent service. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

Helpful
June 05, 2024

I had to get lot of work done and Oscar was helpful getting thing I need done immediately. More

by JENESEGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that Oscar was helpful in getting the work done on your vehicle promptly. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

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