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Jim Ellis Toyota of McDonough
McDonough, GA
7,785 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 20 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 7,785 reviews
May 03, 2024
I was please with the service I received from Jim Ellis Toyota the customer service was very professional and speedy Toyota the customer service was very professional and speedy More
by CMCFARLANE0
Verified CustomerEmployees Worked With
Helpful May 03, 2024
The dealership was busy but I only had to wait 5 minutes. I had a good bit of work done in preparation for a cross country trip. Waited for my vehicle and it was done in a reasonauamount of time. I had a good bit of work done in preparation for a cross country trip. Waited for my vehicle and it was done in a reasonauamount of time. More
by mtnhappy1
Employees Worked With
Victoria
May 03, 2024
Had a great experience purchasing my vehicle at my Jim Ellis Toyota of McDonough. The service was top class and I am happy with the efficient and effective service I received. My Sales Agent was Alex Joh Ellis Toyota of McDonough. The service was top class and I am happy with the efficient and effective service I received. My Sales Agent was Alex Johnson she is simply the best. I would recommend my friends and family to purchase from Jim Ellis Toyota of McDonough. When you call or visit, ask for Alex she will get you driving in no time. Thank you Jim Ellis Toyota of McDonough and thank you Alex Johnson More
by Sashaleewalker1982
May 03, 2024
Nice people, friendly and professional. Clean and spacious waiting room with good coffee Thank you Clean and spacious waiting room with good coffee Thank you More
by brads8
May 03, 2024
My Service Specialist, Oscar Johnson, was very professional and knowledgeable. We were served within the time expected. professional and knowledgeable. We were served within the time expected. More
by Bakeretti
Employees Worked With
May 03, 2024
They are a very friendly crew. They are always trying to please all their customer. They are always trying to please all their customer. More
by lkkflugence
Employees Worked With
May 03, 2024
Oscar Johnson, Assistant Service Manager, greeted me upon arrival. Asked my needs and scheduled the setvice wirk. Mr. Johndon kept me informed during the work and advised me of necessary items. From the ca arrival. Asked my needs and scheduled the setvice wirk. Mr. Johndon kept me informed during the work and advised me of necessary items. From the care of Mr Johnson and the Technicians, work was done and I was on my way safety down the highway. If you drive a Toyota, Jim Ellis Toyota of McDonough, is the place to go for service! More
by cschamel0
May 03, 2024
Great price negotiated but easily the most involved post-sale process I’ve encountered. I feel like critical portions of the purchasing process were missed at the time of transaction and I’ve been work post-sale process I’ve encountered. I feel like critical portions of the purchasing process were missed at the time of transaction and I’ve been working to rectify them. More
by Dealer_Rater
May 03, 2024
Comfortable waiting room, good coffee friendly staff , no new models in the show room, wanted to see a couple new models but couldn't! no new models in the show room, wanted to see a couple new models but couldn't! More
by JCPAM198
Employees Worked With
May 03, 2024
My service advisor Oscar Johnson and the technicians in the back did a great job servicing my car! the back did a great job servicing my car! More
by Brandon W
Employees Worked With
