Jim Falk Motors of Maui - Service Center

Ryan provides excellent and timely service. We’re always treated like VIPs. He expedited our tire change to get our work vehicle back on the road. We’re always treated like VIPs. He expedited our tire change to get our work vehicle back on the road. More

Employees are very friendly, helpful, and attentive. I really appreciate the professionalism of the way they treat their customers. They make you feel welcomed, valued and appreciated. I really appreciate the professionalism of the way they treat their customers. They make you feel welcomed, valued and appreciated. More

Ryan was very helpful. I think it was good services over all. Thank you very much. I think it was good services over all. Thank you very much. More

Natalie’s customer service is exceptional. She is friendly and very professional in her job. Thank you, Natalie for your great service. She is friendly and very professional in her job. Thank you, Natalie for your great service. More

Hard to get appointment scheduled but once that was done they were good. Said I needed new rear wheel bearings and rear brakes. Quoted me $2100. Ridiculous pricing. Bought the parts and had my shop do both they were good. Said I needed new rear wheel bearings and rear brakes. Quoted me $2100. Ridiculous pricing. Bought the parts and had my shop do both for total of $600 parts and labor. Dealership completed the recall work as expected and on time. More

My service advisor Ryan was top notch and helped me out a lot! They even accommodated me being late due to family issues! lot! They even accommodated me being late due to family issues! More

Kyla my service advisor was very helpful and friendly. Excellent service from Elmer who fixed problem with my carplay on my vehicle. Excellent service from Elmer who fixed problem with my carplay on my vehicle. More

I had an excellent experience, thank you. From the moment I parked to the moment I left I was greeted by a well-dressed professional group of people dedicated to making sure everything went w From the moment I parked to the moment I left I was greeted by a well-dressed professional group of people dedicated to making sure everything went well. I told them I was from Lahaina and we had limited car repair options. They were very helpful and helped me in every way possible. My repair was done promptly and I picked up my car in just a few hours. My water pump was replaced. Also would like to thank the mechanics. More

Ryan and his team are amazing and very helpful in everything they did for my truck everything they did for my truck More