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Jim Hudson Toyota

Irmo, SC

4.3
1,096 Reviews

970 Columbiana Drive

Irmo, SC

29063

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Showing 1,096 reviews

December 03, 2022

I waited for 4 hours for an oil change and tire rotation. The employees gave me no directions about checking in and I finally found out after an hour that I needed to stand outside of my car. I stood outside More

by Go here if you want to wait 4 hours
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Crocker
November 29, 2022

Matt has now sold my family 2 vehicles and he is absolutely a joy and a delight to work with. He is never pushy and makes sure you get everything you need. He is fantastic and I would absolutely rec More

by Andierr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Renfro
November 23, 2022

I have been buying and trading cars for over 40 years. Dealing with the crew at Jim Hudson Toyota was probably one of the best buying experiences I've ever had! Saw a Jeep Wrangler in their used car inv More

by denimrc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Burley ,,5 Stars
Nov 23, 2022 -

Jim Hudson Toyota responded

We are so glad to hear this! We are glad Tom could help you out!

November 08, 2022

The experience was excellent. The service was top notch. The sales person was very knowledgeable about the car purchased, and explained all details about the car. The financing wa More

by cwebb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Renfro
Nov 11, 2022 -

Jim Hudson Toyota responded

Thank you for choosing us! We are so happy to hear this!

November 03, 2022

I’ve been a customer here for a while. Always treated with respect and courtesy no matter who I encounter. Several weeks ago an honest accident was caused by service to my vehicle. I More

by pate c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil C. Store manager Tom B. Salesman Mr Hartgraves. Jason the tech
Nov 11, 2022 -

Jim Hudson Toyota responded

We are so glad to hear this! We appreciate you!

October 05, 2022

Mark Racer was awesome! All of the Toyota dealerships that i have been too before this one were rude and took advantage of me and my money. Mr. Racer was super sweet and hel More

by kayleecabellarose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Racer and Brandon Nicholson
Oct 06, 2022 -

Jim Hudson Toyota responded

Thank you for choosing us! We appreciate you!

October 05, 2022

Mark Racer was awesome! All of the Toyota dealerships that i have been too before this one were rude and took advantage of me and my money. Mr. Racer was super sweet and h More

by kayleecabellarose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Racer and Brandon Nicholson
Nov 11, 2022 -

Jim Hudson Toyota responded

Thank you for choosing us! We appreciate you!

September 13, 2022

We recently purchased a vehicle from Jim Hudson Toyota and were fortunate to connect with David Bowden as our sales consultant. David provided excellent assistance. We really appreciated his honesty, pr More

by DK
Recommend Dealer
Yes
Employees Worked With
David Bowden, Brandon Mathias and Nick Simonson
Oct 06, 2022 -

Jim Hudson Toyota responded

We are so glad to hear this!

June 05, 2022

Jim Hudson's Toyota in Irmo did a wonderful job! My brakes went out on my way to the airport in Charleston and I saw Toyota and pulled into their service center. Carlos Rivera was very helpful. He w More

by MMegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera, David Bowden
Jul 05, 2022 -

Jim Hudson Toyota responded

We are so pleased to hear of your great experience! Thanks for taking the time to share it with us.

May 19, 2022

First let me say this: I've used Jim Hudson service dept for a long time, so even though I gave them one star today, over all this mishap is just a bump in the road. It's not that they didn't correct the p More

by BROYLES.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Renard Green
May 20, 2022 -

Jim Hudson Toyota responded

Hello! We are so sorry that you had a negative experience with us this time! We always strive for the best customer service. We hope you continue using our company for your service needs and if you need any further assistance, please do not hesitate to contact our customer relations manager, Susan Laird, at slaird@jimhudson.com!

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