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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
2,768 Reviews
Call Dealership (713) 766-3600
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16634 Northwest Fwy

Houston, TX

77040

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Showing 2,768 reviews

June 08, 2024

Luis Acosta made my visit effortless, I truly appreciate him and his team the way they serviced my 2015 ford f150. They handled it quick and in a timely matter, thank you guys again! I’ll definitely be sche More

by tonyefx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
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Helpful
June 07, 2024

Luis was great, he got me in and out super quick and was very helpful More

by Mackenziejones108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Helpful
June 06, 2024

Friendly staff, very knowledgeable about the product. Clean facilities. Bring back the popcorn and soda machine More

by Dash13
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Starvin Marvin.
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Jun 07, 2024 -

Joe Myers Ford responded

Thank you for your review! We're thrilled to hear that you found our staff friendly and knowledgeable and that you enjoyed our clean facilities. We appreciate your feedback regarding the popcorn and soda machine, and we'll definitely take it into consideration. If there's anything else we can do to enhance your experience, please let us know. We look forward to serving you again at Joe Myers Ford!

Helpful
June 05, 2024

Elaine was very helpful! I definitely recommend giving her a call if you have any issues with your Ford! More

by Wilke_dustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
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Jun 06, 2024 -

Joe Myers Ford responded

Thank you for your wonderful review! We're thrilled to hear that Elaine was very helpful. Your recommendation means a lot to us. If you ever have any issues with your Ford, don't hesitate to reach out to Elaine. We look forward to serving you again at Joe Myers Ford!

Helpful
June 02, 2024

Great dealership. Communication throughout entire service time. Highly recommend Phillip an staff. Very well satisfied. More

by roygray79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
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Jun 03, 2024 -

Joe Myers Ford responded

It's wonderful to hear that you had a great experience at Joe Myers Ford! Excellent communication throughout your service time is key, and it's fantastic that Phillip and the staff delivered on that front. Thanks for sharing your satisfaction—your recommendation is greatly appreciated!

Helpful
June 01, 2024

First experience was horrible and less than professional. Canyon really earned my business to overcome the bad experience. More

by Tonygordon63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Canyon Murrah
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Jun 03, 2024 -

Joe Myers Ford responded

Thank you for sharing your feedback with us. We're sorry to hear that your first experience at Joe Myers Ford was less than satisfactory. However, we're glad to hear that Canyon was able to turn things around and provide you with a positive experience that earned your business. Customer satisfaction is our top priority, and we appreciate the opportunity to make things right. We'll be sure to pass along your appreciation to Canyon for his efforts in ensuring your satisfaction. We hope to have the chance to serve you better in the future at Joe Myers Ford.

Helpful
June 01, 2024

Canyon was very professional and courteous. Customer service was excellent. Great salesperson . I’m a happy customer! More

by Tonygordon63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Canyon Murrah
Report | Print
Jun 03, 2024 -

Joe Myers Ford responded

Thank you for your wonderful review! We're thrilled to hear that Canyon provided you with professional and courteous service at Joe Myers Ford. It's fantastic to know that you found the customer service to be excellent and that Canyon was a great salesperson. Your satisfaction is important to us, and we're delighted that we could make you a happy customer. We appreciate your feedback and look forward to serving you again in the future!

Helpful
May 30, 2024

Had a 10:30 appointment didn’t get car till about 1pm backed up because of Labor Day Mr Jackson was very courteous and professional ! Bout vehicle at Tomball ford but get service at Joe Meyer More

by Grrsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jackson
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May 31, 2024 -

Joe Myers Ford responded

Thank you for your feedback! We apologize for any inconvenience caused by the delay in getting your car. We're glad to hear that Mr. Jackson provided courteous and professional service despite the delay. Your satisfaction is important to us, and we appreciate your understanding. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you at Joe Myers Ford in the future!

Helpful
May 29, 2024

How as very helpful, informative and patient,. Again, Elaine was very helpful, informative and patient. More

by papahauffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
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May 30, 2024 -

Joe Myers Ford responded

Thank you for sharing your positive experience at Joe Myers Ford! We're thrilled to hear that Elaine provided you with helpful, informative, and patient service. It's fantastic to know that she consistently delivers exceptional assistance to our customers. We'll be sure to pass along your kind words to Elaine and the rest of our team. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

Helpful
May 29, 2024

Sales man was great, love the car. Would recommend to other people to buy car there. More

by Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
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May 31, 2024 -

Joe Myers Ford responded

Thank you for your fantastic review! We're delighted to hear that you had a great experience with our salesperson and love your new car. Your recommendation means a lot to us. If there's anything else we can do for you, please let us know. We look forward to serving you and others you refer to Joe Myers Ford!

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