John Thornton Buick GMC
Carrollton, GA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Prices were great and they even delivered it 6. 5 hours away. But they were very pushy on the financial end. We had a draft check from our credit union but they were not willing to wait until the fu 5 hours away. But they were very pushy on the financial end. We had a draft check from our credit union but they were not willing to wait until the funds cleared. Even though I wired $20k as a deposit. They were relentless about financing in house so we could complete the deal in a hurry. More
Great job, went above and beyond to help find a way to get the right terms for my gmc truck get the right terms for my gmc truck More
Don’t negotiate with this dealership over the phone, if a customer walks in with a better deal, your phone negotiating means nothing. They will sell the vehicle to the walk in. Very poor business practice. customer walks in with a better deal, your phone negotiating means nothing. They will sell the vehicle to the walk in. Very poor business practice. More
As the dealership was in GA and I am in SC there was lots of phone conversation. Glenn helped me through the process and we got a lot done before we arrived. The car was like new and we were happy with it. T of phone conversation. Glenn helped me through the process and we got a lot done before we arrived. The car was like new and we were happy with it. The car hit all of our criteria. We tidied up a few details and overall it was a pleasant experience. I would strongly recommend this dealership to anyone in the market. More
My Salesman was awesome to work with. He helped me navigate the options that best fit my needs. Thanks Anthony Gray He helped me navigate the options that best fit my needs. Thanks Anthony Gray More
We were very pleased with the way were treated! I would drive 2 hours again! I would drive 2 hours again! More
BEWARE: Purchased 2022 Sierra 2500 HD on July 28,2022. On August 27th, we noticed back bumper bent. Looks like it happened during delivery from car hauler. Contacted dealership immediately. Ask us to brin On August 27th, we noticed back bumper bent. Looks like it happened during delivery from car hauler. Contacted dealership immediately. Ask us to bring it by to look/review. Took to dealership August 29th, was told they would see what they could do and get back with us. We called multiple times leaving a message with no response. Called again on September 7th and threaten to call Mr. Thornton before we got a call back. Was told they would meet us halfway and get us a bumper at dealership cost and call us back within 24 hours. Again no response. Called sever more times left multiple messages for Ryan Dodson and to this day no response. We realize we did not catch the bumper issues till after the fact, but expect them to keep their word. Filed a complaint with BBB. They responded to BBB and said that they offer to fix the truck at dealership cost and we refused. This is a LIE, we were told that but they would never contact us with a price even after multiple calls to the dealership. Reviewed their reviews on website and it appears they have a hard time calling people back when there is an issue. They have yet to call us and guess they never will. Gene Wooten I wanted to give an update. Surprisingly enough 2 days after our post we did receive a call with the offer and quote to purchase a bumper at dealership cost. We did purchase and have since replaced the bumper. I wish it had not taken this review to get them to keep their word but they did finally come around 3 months later because a bad review. I did not want to do this but this is what it took. Please carefully inspect your vehicle before pulling it off the lot. Gene More
I did not buy from this dealership because they transferred the car I wanted to another John Thornton dealership. My experience with this dealership was very good. I ended up buying from John Th transferred the car I wanted to another John Thornton dealership. My experience with this dealership was very good. I ended up buying from John Thornton Chevrolet. More
While trying to potentially purchase a truck with them from online add, they took my information and said nothing. After I reinquired, they told me the vehicle had been sold, do I have interest in another from online add, they took my information and said nothing. After I reinquired, they told me the vehicle had been sold, do I have interest in another. Would have appreciated it had told me up front that what I was interested in was not available instead of leading me along to get my info. More