Jones Chevrolet Humboldt - Service Center

Great people very professional , everyone I talked to super nice. They seem Appreciate your business super nice. They seem Appreciate your business More

They were customer friendly in every aspect of buying a vehicle. It all starts with the receptionist then Robbie in sales, David in management, finance, to delivery of my truck and the follow up after the vehicle. It all starts with the receptionist then Robbie in sales, David in management, finance, to delivery of my truck and the follow up after the sale. Robbie answered all my questions and was a pleasure to work with. More

I was lied to about my odometer, I wasn’t given a car-fax on it and I’m assuming the reason is because the odometer has been changed twice it went down then they put it back up, it wasn’t a lot but it has be on it and I’m assuming the reason is because the odometer has been changed twice it went down then they put it back up, it wasn’t a lot but it has been changed. They told me it was never wrecked then I got it home a noticed the bumper was bent out where someone backed into something and I said something then they said oh they backed into a pole. More

Experience was good only issue took to long but understandable did several thins , overall very good understandable did several thins , overall very good More

The employees were nice and respectful very professional and helpful I think one thing that have made it an experience above others is perhaps having the vehicle upfront ready to go in one of the bays to and helpful I think one thing that have made it an experience above others is perhaps having the vehicle upfront ready to go in one of the bays to finish the experience that the customer, his vehicle and patronage in highly valued so that he would more likely return and doing this for everyone despite the tip of car he drives! Just something to think about! More

A 3000 mile odometer discrepancy discovered after delivery went largely ignored requiring multiple phone calls over two days of which resulted in an adequate and very unprofessional response. A very delivery went largely ignored requiring multiple phone calls over two days of which resulted in an adequate and very unprofessional response. A very disappointing experience!! More

Tessa was extremely helpful but i have been waiting on a response from the warranty company for over a week. response from the warranty company for over a week. More

When I arrived for my scheduled service appointment there was no record of it anywhere in the system. Apparently that same thing had happened several times in the previous two weeks. Jeremy was able to get m was no record of it anywhere in the system. Apparently that same thing had happened several times in the previous two weeks. Jeremy was able to get me worked in and my service was completed in a timely manner. He was very helpful in explaining future services that need to be done to maintain the power train warranty on my truck while being very friendly and professional throughout our interaction. I miss seeing Daniel at the service desk, but I had the same service from Jeremy. I have worked with Daniel for 7 1/2 years, since I bought my truck. He saw me in the waiting area and made a point to come speak with me. In my opinion, he’s the best employee you’ve got in customer service. More

They got to work on my car quick, kept me informed on progress and give me the price on repairs before they started the job. progress and give me the price on repairs before they started the job. More

Everyone that we came in contact with was friendly, professional and sincere. The facilities were very clean, as well as comfortable. professional and sincere. The facilities were very clean, as well as comfortable. More