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Joseph Toyota of Cincinnati
Cincinnati, OH
1,493 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,493 reviews
April 12, 2024
Service Dept. did $6,000+ worth of work (brakes, radiator replacement, rear hatch repair, oil change, etc.) on a Sequoia with a frame so badly rusted it had to be did $6,000+ worth of work (brakes, radiator replacement, rear hatch repair, oil change, etc.) on a Sequoia with a frame so badly rusted it had to be scrapped 2 months later as it was unsafe to drive. Yes, my daughter gave the okay over the phone to do the work. However, the badly rusted frame was never mentioned. (This model year Sequoia had a campaign to replace the frames which ended prior to our owning the vehicle but surely a Toyota dealership would be well aware of all previous campaigns and recalls.) They had it on the lift, but never noticed the badly rusted frame? That seems like a basic thing to look for just for the the safety of the technicians working under the vehicles. We have photos of how it looked when it had to be junked. Shocking that they were so eager to get the money rather than tell her it was unsafe to drive. What would have happened if she was driving down the highway and the frame gave out? I filed a complaint with Toyota who said the dealership "respectfully declines to contact me because my daughter authorized the work over the phone". More
by vicki.guidice
Employees Worked With
Robert Reardon
Helpful February 20, 2024
Your dealership is a great place in your service department. I’m very satisfied with your staff and the work performed department. I’m very satisfied with your staff and the work performed More
by tina_rabe
January 24, 2024
Very kind and helpful to my grandson when he brought his car in for an oil change and tires rotated car in for an oil change and tires rotated More
by Marykaybockenstette
Employees Worked With
January 22, 2024
Dealership is extremely clean as well as well staffed. Everyone is very helpful as well as knowledgeable. Dupree was respectful and easy to work with. He made purchasing the truck so painless. I would hig Everyone is very helpful as well as knowledgeable. Dupree was respectful and easy to work with. He made purchasing the truck so painless. I would highly recommend using him as your salesman. Pleasure doing business with Joeseph Toyota. More
by cwolff80
Employees Worked With
January 18, 2024
Dupree was amazing, he made purchasing a vehicle easy, and stress free! Highly recommend, He made sure we got the vehicle we wanted! and stress free! Highly recommend, He made sure we got the vehicle we wanted! More
by debbienichols663
Employees Worked With
December 14, 2023
Everyone was friendly and helpful. Dupree was our main man even though we drove him crazy he stuck by us making sure we was happy Dupree was our main man even though we drove him crazy he stuck by us making sure we was happy More
by preston.kim73
Employees Worked With
November 18, 2023
Great dealership that takes care of you. I worked directly with Alan and he was the best salesperson I ever worked with. He was understanding, helped me find the perfect car and was an all a I worked directly with Alan and he was the best salesperson I ever worked with. He was understanding, helped me find the perfect car and was an all around great person to be with through the process. I highly recommend Joseph Toyota to anyone but I would 100% ask for Alan he is the best! More
by jackcomer4
Employees Worked With
November 04, 2023
We had a great experience with Dominique and Joseph Toyota. We knew exactly what we wanted and working with Dominique we were able to get the vehicle we desired. The 2023 Toyota Highlander Platinum is Toyota. We knew exactly what we wanted and working with Dominique we were able to get the vehicle we desired. The 2023 Toyota Highlander Platinum is perfect for us and what we wanted. More
by Golfmeyer
